I would recommend checking the Reseller Hosting offers section of the forums especially around this time of year as many hosts are running their Christmas Specials which should help you find a great deal as well :-)
The one I know of that offers end user support and has uk based servers is resellerzoom.com. Stay clear of their budget plans - as they are clearly defined properly "Budget".
If you can deal with US based companies - even though they don't offer end user support - I would go with HostNine. They offer cpanel/rvskin, site builder, 2 + dedicated IPs depending on your plan and modern bill (included in the plan as well).
Great company. Great people. Grape ape. (not sure about that last one)
Really when? I have never seen visitors downloading 1000GB's or even remotely close to this on a shared environment server.
There are people who use these "modern" huge shared hosting accounts to push hundreds of GB of videos and other large files etc. Some have even claimed going over their quota and getting hit with overage fees.
It is easier to run through 1TB of bandwidth with a Video, I don't doubt that. The point I was making is that a host that isn't overselling and is monitoring there resources isn't realistically going to allow a push of 1TB of Videos or file downloads via HTTP due to the resource usage.
An overselling host like Dreamhost may allow it, but there is no guarantee that eventually that might not cause problems on there end or have them cause problems for the client due to resource usage.
1TB of bandwidth is roughly 3MB/sec if it is all one directional bandwidth. Even at the least expensive bandwidth that still runs an average of $90.00 just for the bandwidth, not including resources, etc...
That's right Larry, they are loosing money with that customer. But the free publicity that it gives compensate that. As we are talking here about that case, the fact that they allowed that site to do that, we are giving them free advertisement.
They oversell, and they admit that. But now instead of booting people because of cpu problems, they try to find a solution, even if expensive for them, because in the overall picture, people will talk about that and think "what the hey, heavy site and they didn't give him the boot, I'll signup too".
I'm a marketing guy and I say it's a cunning strategy. The money they loose with some customers is seen as operational costs. Their brand gets more awareness. They profit.
They usually move those users to other servers, whenever there are problems. This is what I read.
Of course they have unhappy customers. All webhosters have. And they, with 360,000 hosted websites (their number) must have a ton.
Last summer we had big outages and problems, but in the last 2 months everything is allright. Even so I would put my best sites in a more reliable place than a oversold shared account That is why I use 6 webhosters.