Results 1 to 2 of 2
  1. #1
    Join Date
    Dec 2004

    question about DA Ip-Management

    Hi there,

    I would be really thankful if someone could help me on a prob:

    I got a server which is administered by DA and I assigned an IP to a reseller account, which already got lotsa data on it (which I donīt want to move). Now I need to create users from that reseller, but it wonīt let me, since it says I cannot assign any IP as a reseller to those user, since the only IP I have is owned by the reseller.

    Now basically what I wanna do is switch that "owned" IP to a "shared" IP. I tried doing so in the reseller interface -> ip management , "switch to shared ip", but it would say that:

    "Ip's can only be freed if there are zero users on that ip."

    So the question would be how can I switch that IP to a shared one without loosing all the data I already have under that reseller account?

    thx in advance

  2. #2
    Join Date
    Dec 2004
    New York, NY
    I would say contact your host as they can fix this manually through root...
    MediaLayer, LLC - Learn how we can make your website load faster, translating to better conversion rates for your business!
    The pioneers of optimized web hosting, featuring LiteSpeed Web Server & SSD Storage - Celebrating 10 Years in Business

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts