Results 1 to 12 of 12
  1. #1

    Remote hands in Gnax Atlanta?

    I am from brazil and I have about 25 servers in Gnax.. i work with colocation. They ask for $40/15min of remote hands. I spend about $400 each month only with it. Is there another way to do that? Are there any company that can help me doing that? How do you guys (that have colos, and dont live in the same city as the DC) do?

    Thanks,
    m1k3

  2. #2
    Join Date
    Dec 2004
    Location
    New York, NY
    Posts
    10,574
    You could hire someone local to GNAX to take care of remote hands for you, I know there are quite a few people on this board, including WireSix, who are based in Atlanta.
    MediaLayer, LLC - www.medialayer.com Learn how we can make your website load faster, translating to better conversion rates for your business!
    The pioneers of optimized web hosting, featuring LiteSpeed Web Server & SSD Storage - Celebrating 10 Years in Business

  3. #3
    Join Date
    Aug 2006
    Location
    Frankfurt, Germany
    Posts
    54
    You could try ServerSupportGuys.com, I don't know if they do anything near GNAX, Atlanta.

  4. #4
    what you need is kvm over ip, apc remote rebooter and quality hardware.
    P4HOST.COM -- Specialize in quality Web Hosting solutions.
    Affordable -- Prices are very comparative
    Reliable -- Very low load average guaranteed. 60 day money back. Fast Support --Support Forum -- Providing hosting since 2003

  5. #5
    Join Date
    Dec 2004
    Location
    New York, NY
    Posts
    10,574
    Quote Originally Posted by inteltechs
    what you need is kvm over ip, apc remote rebooter and quality hardware.
    I couldn't agree more, however remote hands is still extremely helpful (and even more so if it is at a good rate) in the case of hardware failure, etc...which will happen no matter how high 'quality' your hardware is.
    MediaLayer, LLC - www.medialayer.com Learn how we can make your website load faster, translating to better conversion rates for your business!
    The pioneers of optimized web hosting, featuring LiteSpeed Web Server & SSD Storage - Celebrating 10 Years in Business

  6. #6
    Join Date
    Feb 2004
    Location
    Atlanta, GA
    Posts
    5,627
    Quote Originally Posted by m1k3
    I am from brazil and I have about 25 servers in Gnax.. i work with colocation. They ask for $40/15min of remote hands. I spend about $400 each month only with it. Is there another way to do that? Are there any company that can help me doing that? How do you guys (that have colos, and dont live in the same city as the DC) do?

    Thanks,
    m1k3

    We aren't in the facility enough to do anything like that for you but you can contact SiteSouth or JaguarPC as they both have people in the facility the majority of the time.

  7. #7
    Join Date
    Jan 2004
    Location
    New York, NY
    Posts
    1,241
    m1k3,

    As mentioned above, try contacting SiteSouth they are currently providing competent remote-hands services to not only their own customers, but also to several other providers. I am not sure if JaguarPC would be willing to help you, but SiteSouth is definitely a viable option.

    Good luck!

  8. #8
    Join Date
    Aug 2004
    Location
    Houston, TX
    Posts
    1,396
    Quote Originally Posted by inteltechs
    what you need is kvm over ip, apc remote rebooter and quality hardware.
    The problem with all this, is labeling things
    I finally got after a year all our remote reboot, KVM, switch ports and all labeled right. I think everyone should label and have everything in a DB before they start using stuff
    Eleven2 Web Hosting - World-Wide Hosting, Done Right!
    Shared Hosting | Reseller Hosting | Dedicated | Virtual Premium Servers
    Server Locations in: Dallas | Los Angeles | Singapore | Amsterdam

  9. #9
    Join Date
    May 2005
    Posts
    195
    On a per server basis, how often does a server need 'remote hands' per month and for how long in each occasion?

    Also what types of tasks are done?

    I suppose replaceing a hard drive or rebooting are some. But how often does a powers supply or fan fail?

  10. #10
    Join Date
    Jul 2004
    Location
    Texas
    Posts
    687
    If you use quality hardware, things shouldn't fail often at all.

  11. #11
    Join Date
    Aug 2002
    Location
    Atlanta, GA
    Posts
    1,114
    Eve done right, things fail.
    SiteSouth
    Atlanta, GA and Las Vegas, NV. Colocation

  12. #12
    Join Date
    Nov 2004
    Location
    Atlanta, GA
    Posts
    464
    Some colo centers offer some remote hands for free.

    Otherwise you could look into a remote reboot strip, kvm/ip and a nice managed switch. With this setup you can do anything that you want from Brazil other than hardware changes.
    Linn Boyd

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •