In spite of numerous emails and phone calls to every address and number I have for them attempting to cancel my account web host Accuburst continues to charge my credit card for services that should have been closed down entirely a month ago.
I just received notice they have stolen another $95.40 from me.
The notice was sent without a 'Sender" ! No reply possible!
Accuburst does business as Polaristar LLC.
I am attempting stop payment through my bank.
(Admin I know there have been numerous threads about this rip off host started here and some have been closed. Please allow this to stay so that newcomers can know there are disreputable companies like Accuburst out there who will take their money and provide no service)
You are correct. I just got off the phone with my bank. I have to fill out a bunch of forms and cancel my card.
The admin here can do as it wishes but were it up to me, I would ban the user "AccuBURST" He is a liar, scam artist, and pure scum. Do not give him the forum to continue his fruad.
It no where states in the rules of the community that just because a web hosting company is fraudulent, that he/she can be banned from posting around in the forums. Unless of course, he/she posts in the offers and requests forum and the advertisement is clearly fraudulent (ex: Unlimited Bandwidth/Space, free domain for free).
Back to your situation: If you are a using a credit card, your bank doesn't have any control over that (if you were using a debit card, they would). You will need to contact the customer service department of the credit card company (ex: Visa, etc.) and have them either "freeze" the card or conduct a charge back. Either way, there will be plenty of forms for you to fill out to complete the process.