Results 1 to 7 of 7
  1. #1

    Extra 2 percent?


    I am using e-onlinedate with an account. I am supposed to be getting around 2.20% for my merchant account rate. Somehow e-online data is tacking on another 2% with Visa Rewards and other things. What would be the total NET rate that I should be getting with Visa? 4.4% seems ridiculous.


  2. #2
    Join Date
    Jul 2003
    Castle Pines, CO
    They could be downgrading your transaction for different cards. You need to contact your merchant account processor for the correct answer

  3. #3
    Your merchant agreement should list additional fees for Mid and Non-Qualified transactions, usually there is an increase in the discount rate (1-1.5%) and the transaction fee ($0.10), you tack that onto your Qualified Rate (2.20%), and you can track back the sales that are being downgraded. If you work with your processor, you might be able to get a portion of them to Qualify by submitting additional data, like AVS.
    PH: 800-761-7475
    PH: 802-876-5087

  4. #4
    Join Date
    Apr 2005
    San Francisco, CA
    Yeah, depending of card issuers, country and etc in some cases total cost of credit card acceptance can jump from 2.19% to 4.50% according my statements...

  5. #5
    Join Date
    Aug 2003
    Chesapeake, VA
    Rfv123, it sounds like you are getting charged for downgraded sales.

    While not every merchant processor downgrades cards in the same way & the exact fees may vary (and sometimes there can be large differences between one processor and another), downgrades are a reality for any merchant account.

    If you process Rewards cards, those are invariably going to be downgraded to a Non-Qual (or sometimes Mid-Qual) level depending on your processor and extra costs will be incurred.

    This is necessary for a merchant processor to do because the costs are higher on Rewards cards to a processor due to the higher Visa/MasterCard Interchange costs that apply. - Trusted Merchant Account Solutions since 1998
    Many thousands of successful, growing businesses benefit from our expertise every day. You can, too!
    We help merchants to eliminate gateway costs, reduce & mitigate fraud and achieve streamlined PCI compliance.
    Learn more today at - we look forward to helping your business grow!

  6. #6
    I have not noticed this on our statement from our processor and I usually go through it about once a week online. What does your processor say it is from?

  7. #7
    Join Date
    Dec 2004
    Las Vegas/St. Louis
    Downgrades typically come from international cards, and cards that are classified as rewards cards. Cards that visa has classified as classic cards, do not downgrade. There are some ways to get around downgrades depending on the type of busienss and how your merchant account is setup.
    John Travis - [COLOR="Green"]The Internet Merchant Account Guru
    * Best Merchant Accounts - US Based Businesses Only * Click Here to Request Rates * Eco Friendly Hosting
    * ENZU Intelligent Cloud Hosting / VPS / * Dedicated Servers * Great Prices! *Click Here for Our VPS/Server Specials! *

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts