Need help with moving an account to another server
I need advice from someone who has experience moving big accounts (5Gb) from a dedicated server to another hosting company (shared hosting acct)
The new hosting company will be lunarpages and my client has spoken to them regarding the move. They told him that they will move the web files and mysql database over, but it would not be possible to move the old emails (as well as the email accounts) to their shared hosting account. Lunarpages has the client's ftp/cpanel logins.
I do not understand why they can not do this. Is this possible? If so, I'm looking for a person who can do this.
We have admins available to move your email accounts. What is the control panel at your old host? The reason why lunarpages told you it’s not possible to move your old email may be the difference in control panels which makes it difficult.