I just had to give this a mention as I know many people (including myself) use these pages to find out which hosting providers are the rare but good ones.
I moved to Clook a couple of years ago as they were highly recommended on this forum, but I have to say I've never needed to use their support until recently. I was having a problem getting a database connected and had to use Clook's customer support to get it fixed. The issue was not an easy quick-fix one and required many e-mails and responses and some expert knowledge and thinking to resolve. Each time I sent an e-mail thay responded within half an hour or less but sometimes almost immediately and they stuck with the problem until it was resolved where many would have given up.
So, if you're looking for a top quality hosting provider look no further, I couldn't recommend them higher. You don't often get impressed with service thses days so this makes a welcome change.
Well that's what forums like this are for, I have found it really useful here on many occasions, so the least I can do is let people know what good experiences I have had
(and what bad ones, which I have done also in the past) with hosting. Choosing a host can be a real minefield and I wouldn't wish a bad host on anyone.