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  1. #1
    Join Date
    Aug 2005
    Posts
    529

    mail quota issue

    hey guys,

    running a cpanel/whm server, whm 10.8.0, cpanel 10.9.0-S65.

    having an odd quota issue wit mailboxes. I log into an account look at the pop accounts to see their usage/ quota. its showing me multiple MB of usage, whereas if i login as root and go to the mail directory, the users folder is a few hundred KB.

    in fact, the total mail usage according to cpanel is over 27mb, whereas the mail folder is under 15- the entire account directory is about 16mb.

    whats going on here??

  2. #2
    Join Date
    Apr 2005
    Location
    Cochin
    Posts
    2,446
    did u try the cpanel support forums ??

  3. #3
    Join Date
    Oct 2004
    Location
    Kerala, India
    Posts
    4,750
    What is the mail format in your server now? Is it mbox or maildir. I have seen this issue when it is in maildir format.
    Actually Cpanel takes the mail disk space value for a mail account from a file maildirsize inside that user folder.
    And sometimes this file will not get properly updated and the Cpanel will show an incorrect disk space.
    David | www.cliffsupport.com
    Affordable Server Management Solutions sales AT cliffsupport DOT com
    CliffWebManager | Access WHM from iPhone and Android

  4. #4
    Join Date
    Apr 2004
    Location
    Singapore
    Posts
    1,506
    look at the cPanel forums, there is a ongoing issue regarding email quota...
    tanfwc
    Singapore Managed Colocation
    Singapore BGP Announcement

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