Results 1 to 8 of 8
  1. #1
    Join Date
    Nov 2006
    Posts
    36

    Lots of help needed !

    Hello

    ive got the following customers hosted

    www.mobs4less.co.uk (i know the forum has database error, its cos of the password change)

    he cant get into his ftp account, ive reset his password and still no luck

    any help will be apreciated

    so can anyone help ?

    thanks
    dan

  2. #2
    how come you've reset the password still he cant log into? try again buddy

  3. #3
    Join Date
    Dec 2002
    Location
    Prince Edward Island
    Posts
    2,287
    Don't you have a system admin?

  4. #4
    Join Date
    Nov 2006
    Posts
    36
    its all setup in WHM, and thats how i redid his password

    forgot to add

    its with bigwetfish, is there anything up with there hosting ?

  5. #5
    Join Date
    Dec 2002
    Location
    Prince Edward Island
    Posts
    2,287
    What about ssh? Have you logged in? Have you tried to contact your server admin?

  6. #6
    Join Date
    Feb 2006
    Location
    Swellyville
    Posts
    2,340
    Trying syncing the passwords you will see "Synchronize FTP Passwords " click that should be fine.
    <<< Please see Forum Guidelines for signature setup. >>>

  7. #7
    Join Date
    Jan 2006
    Location
    Manchester, UK
    Posts
    291
    Are you sure the password change completed fully? Try the old pw and mke sure, if that doesn't work try resetting again and if no joy see if bwf can restore
    IndigoHosts
    Linux Shared & Reseller Hosting
    Instant Activation on all plans
    www.indigohosts.co.uk

  8. #8
    Join Date
    Nov 2006
    Posts
    36
    Okay, thanks for this guys, im going to try now

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