Warning: Network Solutions Certified Offer Service
I wouldn't normally post about this issue but I'm going to now in the hopes that I can save other people considering this service time and money.
I recently tried to use the Certified Offer service twice with the same result.
If you're not familiar, Network Solutions offers a Certified Offer service for purchasing a domain directly from the current owner.
It is $19 for the offer and then a % fee when they actually acquire the domain and transfer it into your name.
What they DON'T tell you is that:
1) This service is completely automated and done by email. They make no attempt to contact the owner on your behalf other than send an automail to the email listed on in the WHOIS database. If that is a spam bucket or not checked, too bad, all you'll get is a bunch of daily updates letting you know that your offer has not been responded to. In the end you're out $19 never having the chance to work on a deal with the owner.
2) The emails that they send are BLANK. That's right. I actually tracked down the owners of the domains that I bid on and both said they received emails from Network Solutions but those emails had no text. Nothing. Nada. Zip.
As you can see, you get zero benefit from using this service and it appears, at least from my experience, it is just an ATM for Network Solutions with no accountability or oversight.
Thanks for sharing this experience, and sorry to hear that. But are you sure their email is not HTML-based (with graphics) and therefore ends up blank in some mail clients?
Co-Founder@HostHideout. Profoundly influenced by #Bauhaus, @Nameslave unrepentantly embraces #Minimalism with a bias for functionality, color theory and pixel precision: a #multimedia messenger in the McLuhan sense. His totally irrelevant M.Ed. dissertation examines Organizational Culture and Change Management. He also likes Patrik Ervell, Wong Kar-wai and IKEA.