Im ordering a server from kimsufi (aka ovh), exactly from the 'spanish division'. That means I will be getting the server at france, but with the support located at spain. I've sent them an email, and got a reply in 2 days. 3 Days and more, and no reply from the french support of ovh. Anyway, they offer phone support in daily time. I will post a review here, about how fast the server was deployed, etc...
looks like the Kimsufi isnt available from UK. check the ovh website with the tlk '.co.uk'. The most cheap is around 69€+VAT. Anyway, if ppl from USA is able to order one, maybe you should try ordering it from the french or spanish website.
I just submitted an order with Hetzner. Good deal, but only SUSE and Debian are offered, I was really after pure-bred RHEL or CentOS. In any case, will report back how they go. Server will be located in Nuremberg, Germany.
Not off to a good start. Order confirmation came from "[email protected]" and in the body of the confirmation mail it says that one should email [email protected] if any of the order details are incorrect. So I e-mailed them back to tell them that I thought I chose OpenSUSE 10.2 64 bit, but the order confirmation came back for 32 bit. Well... the e-mail back to them bounced:
18.104.22.168 does not like recipient.
Remote host said: 550 relay not permitted
Giving up on 22.214.171.124.
I re-sent my email to them and the second time round it did not bounce. This was all around 3 am GMT. Hetzner's published office hours are not 24 x 7, so I did not expect a reply.
Lo and behold, around 8.30 AM their time, I got a reply to my query. Several hours later an order acknowledgment. Then, 24 hours later, the server was up!
I found that they have a really cool customer intranet where you can manage your own reverse DNS, reboot the server, see traffic stats and most importantly: Boot a rescue image that allows you to do a custom restore of your server! I just tested that and ir works. They currently only offer OpenSUSE and Debian, which is no surprise given their geographical location. They are working on offering CentOS.
It's a very good start considering their price point.
They publish network uptime as being 99% which should not be hard to achieve. I will monitor the server's performance over coming weeks and update this. At first glance it seems that they really are an option to consider in the search for a European dedicated server.
the only bad thing ill say is unlike advertised the bandwidth is far from unlimited, once you go above 1TB its severely throthled and they dont bother reseting it even after multiple emails, but i got my servers long ago when it was 3TB which is more than enough