A BLUE GRAPE
A Blue Grape isn't a huge multinational, billion dollar company (unfortunately!) but a simple, but well run one man business.
Yes, A Blue Grape is up front and admits that it is, at the moment, run by one person so if you need 24/7 help without fail please take this into consideration!
Some people will think it strange to put that information here, possibly losing sales but look at it from the other direction - its the honest truth and you know up front!
However, with the server and network stability provided by A Blue Grape you will probably never need to get in touch anyway! If you do need to drop in a support ticket, you should get an answer in a maximum of eight hours
SERVERS AND LOCATIONS
A Blue Grape servers are located in the Avaya-Tenovis (Databurg), Frankfurt in Germany.
The datacentre has deisel backup generators, high quality air conditioning and operates a secure environment.
Bandwith is supplied by the following well known providers:
All links willbe upgraded to 2Gb in the near future.
Great repsonse times from the UK (around 40ms) and the USA (around 100ms).
IP to check: 188.8.131.52
UPTIME AND MONEY BACK GUARANTEES
We all know that the hosting arena is full of fly by nights, in it to grab your money and run - either that or the younger hosts who start up during the holidays! A Blue Grape wants to stand above and beyond these people and thats why we offer the 30 day money back guarantee. If you give A Blue Grape a try and its not your cup of tea then drop in a ticket saying why not. That helps A Blue Grape develop and you will get your hard earned cash back.
A Blue Grape also offers a 99.5% uptime guarantee and if the uptime drops below that everyone will receive credits to their account as an apology!