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  1. #1
    Join Date
    Dec 2004
    Posts
    56

    Lightbulb looking for a reseller with EUS

    hi,

    i am looking a good company for reseller hosting with End User Support.

    Cpanel
    Storage: 12G
    free end-user support

    My budget is around $30-40

    Who could offer this service? Thanks!

  2. #2
    Join Date
    Oct 2003
    Location
    UK
    Posts
    3,590
    Hi

    it may work out better for you to get a normal reseller plan and find a outsourced ticket support company.
    The Hosting Heroes Ltd - over 20 years in the UK hosting industry.
    Website Hosting | Reseller Hosting | Cloud VPS Servers | Dedicated Servers | VPS Reseller for WHMCS
    www.thehostingheroes.com

  3. #3
    Join Date
    Sep 2003
    Posts
    3,857
    Quote Originally Posted by CyberHostPro
    Hi

    it may work out better for you to get a normal reseller plan and find a outsourced ticket support company.
    How or why would it work out better? Wouldn't you agree that it will be much more expensive, and it would decrease efficiency as the outsourcing company will still have to get in touch with the host to get anything major done?

  4. #4
    Join Date
    Jun 2003
    Location
    Nova Scotia, Canada
    Posts
    4,128
    Quote Originally Posted by stealthdevil
    How or why would it work out better? Wouldn't you agree that it will be much more expensive, and it would decrease efficiency as the outsourcing company will still have to get in touch with the host to get anything major done?
    I couldn't agree more.

    It makes much more sense to have the reseller provider provide the support, where possible. Hands on, top tier techs are hard to beat.


    Simon
    EIRCA Ltd, home of The Genius Network™.

  5. #5
    Join Date
    Oct 2005
    Posts
    38
    Webkore.net or resellerzoom.com are the first 2 that come to mind.

    You may need to raise your budget 10.00-15.00 dollars more to get the storage you desire.

  6. #6
    Join Date
    Sep 2005
    Location
    San Diego, California
    Posts
    865
    End-user support is more efficient than outsourcing to a third party to handle your support requests, but by outsourcing your support, you will most likely be able to find more hosts that offer reseller plans, but you will most likely have to pay more in the end because of the added outsourced support costs, and decrease the efficiency of your support since a third party will have to contact your host for almost all support issues that come up, so you are on the right track to searching for a host with end user support although if you cannot find a host that offers end user support that fits your needs, then you have more options (but it is hard to believe that you wouldn't be able to find one).

    Good luck in finding a reseller host that fits your needs with end user support!
    Othio Hosting - Private-Label cPanel Reseller Hosting
    True 24x7 Support | SSD Storage | cPanel+WHM | R1Soft Backups

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