Greetings,

With the upcoming holiday and Christmas season, when everyone is making plans for their vacations, ThinkSupport is pleased to announce that we are ready to take the responsibility of your servers, your business during your vacations.

ThinkSupport is pleased to offer free Modernbill License AND 24x7 precise & accurate Server Monitoring(worth $20 per month) for the clients who signup with either of the following two packages Semi-Dedicated tech 24/7 and Dedicated tech 24/7 packages.
Once you singup with us for any of the above packages, we will offer you Free Modernbill License which you can install on any of your domains and add your servers to our 24x7 monitoring system. Hence, no need to nurse your servers anymore now as our efficient techs are here to take care of them...!

Note : Please note the free modernbill license and 24x7 server monitoring combo is available only for the new signups for the below packages.


With the 24x7 Server Monitoring plan, we monitor your servers and contact you or your DC as soon as we find the server is inaccessible.
If we have the root / Administrator (in case of Microsoft Windows OS) valid login details, we will first try to login to the server and restart the services. If the server does not respond to SSH / RDP, then we will contact your DC immediately using their helpdesk.

Further details about the semi-dedicated packages are as follows :
Semi-dedicated packages are available with the following categories -
I) 24/7 Semi-Dedicated - Grp 1 & II) 24/7 Semi-Dedicated - Grp 2.
Semi-Dedicated techs : Semi-Dedicated techs are the techs who work for 2 hosting companies(max) simultaneously.
While semi-dedicated techs working for you, we guarantee a response time of 25 min and a resolution time of 60 minutes. All our Semi-Dedicated techs are either Microsoft Certified or Redhat Certified techs with good communication skills and excellent technical knowledge.

Semi-dedicated packages :
I) 24/7 Semi-Dedicated - Grp 1: $1499 -- (Order Now)
With this package we offer 3 SemiDedicated Level 3 techs and 1 Semidedicated level 2 tech; Free as a backup.
This package covers 24/7 unlimited helpdesk tickets and live chat including weekends (Saturday and Sunday).
*No Free Trial is included with this package.

II) 24/7 Semi-Dedicated - Grp 2: $2999 -- (Order Now)
We have designed this package for the webhosts who have large number of support requests.
With this package we offer 5 SemiDedicated Level 3 techs and 2 Semidedicated level 2 techs; Free as a backup.
This package covers 24/7 unlimited helpdesk tickets and live chat including weekends (Saturday and Sunday).
*No Free Trial is included with this package.

Dedicated packages are available with the following categories -
I) 24/7 Dedicated - Grp 1 & II) 24/7 Dedicated - Grp 2.
Dedicated techs : Dedicated techs are the techs who work ONLY for your hosting company.
While Dedicated techs working for you, we guarantee a response time of 8 min and a resolution time of 30 minutes. All our Dedicated techs are either Microsoft Certified or Redhat Certified techs with good communication skills and excellent technical knowledge. Exclusive access to their IM and email is provided along with this package.

Dedicated packages :
I) 24/7 Dedicated - Grp 1: -- (Request a quote)
With this package we offer 3 Dedicated Level 3 techs and 1 Dedicated level 2 tech; Free as a backup.
This package covers 24/7 unlimited helpdesk tickets and live chat including weekends (Saturday and Sunday).
*No Free Trial is included with this package.

II) 24/7 Dedicated - Grp 2: -- (Request a quote)
We have designed this package for the webhosts who have large number of support requests.
With this package we offer 5 Dedicated Level 3 techs and 2 Dedicated level 2 techs; Free as a backup.
This package covers 24/7 unlimited helpdesk tickets and live chat including weekends (Saturday and Sunday).
*No Free Trial is included with this package.

Apart from the above packages, ThinkSupport continues to offer Dedicated Lvl1, Lvl2 and Lvl3 techs for a particular shift. For further information please visit us at http://ThinkSupport.net.

Note: Please note that the live chat options offered on our website are strictly for sales support and hence it is possible that, they may be in away mode at some part of the day.
You can reach us via email anytime at sales [@] thinksupport.net and we will get back to you within 5 hours.