var sidebar_align = 'right';
var content_container_margin = parseInt('350px');
var sidebar_width = parseInt('330px');
Ive been googling it but cant find a decent knowledgebase system, something to put information in for simple and easy answers for problems.
NOT looking for opensource
Try Kayako, covers basically everything. Especially when you are dealing with support, you'll love their knowledgebase system.
Not sure if thats exactly what you're looking for.
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If it is wiki style you want then http://doc.tikiwiki.org/tiki-index.php is the way to go.
There are several good ones out there - a great paid version that isn't all that bad is LORE: http://www.pineappletechnologies.com/products/lore/