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The Do's & Dont's of Domain Registration

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  #1  
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The Do's & Dont's of Domain Registration


In no particular order other than my own...

1. Never get your domain registration from your web host. Even if it's free.

If you get into a dispute with your webhost and they also administer your domain registration, the webhost will in all likelihood lock you out from your domains until the dispute is settled. If you have a separate registrar for your domain registrations and you get into a dispute with your webhost, you can simply sign up with another webhost and point your domains to their new home with little downtime. It's insurance. Well worth the couple of extra bucks a year.

2) Renew your domains before they expire.

The recommended policy is to renew your domains 1 month before they expire. Then, if there are any problems to iron out, you have the time to get them fixed without having to pressurized by looming Renewal and Redemption Dates, unresponsive registrars, etc

3) Do your research. Read the registrar's ToS before signing up.

All registrars are not made equal. Before deciding on a registrar you should do your research on each prospective registrar by reading forums like this one at WHT, google for "registrars-name complaints", by reading (and understanding) the registrars ToS. Try them out with 1 domain to get the feel of how you like the Control Panel, checkout, etc

4) Never do a chargeback with domains in your account.

All registrars consider a chargeback as fraud and will suspend your entire account until it's settled. So, in the event you desire to do a chargeback, transfer all your domains out to another registrar before initiating the chargeback.

5) Don't use emails for support. Always use the registrar's ticketing system.

Emails are an unreliable form of communication with your registrar. They are easy to ignore or to get lost. Some registrars hardly ever respond to emails. Look for the registrar's ticketing system and use that instead as a direct means of communicating with your registrar. It's usually found somewhere in their help system. Expect turnaround time to be 24-48hrs and longer over a weekend or holiday. Be polite and as clear and concise as possible.

6) Be wary of deeply discounted domain registrations. There's always a catch.

It costs registrars $6.25 for .com domain registrations. Anything under $6.75 has a high risk factor. That a whopping $0.50 for their overhead, administration and profit. Whew! no wonder they auction off our expired domains.

In the words of one wise old bard "There is no best registrar, only the best registrar for you".

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  #2  
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Join Date: Jan 2004
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Very nice write up. Nice read, thanks for the suggestion on the hosting registration.

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  #3  
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I'll second that, but I have a few questions in regards, and this is from experience.

My registrar is 1and1.

In regards to point #2, 1and1 does not offer the service to renew the domain in advance, they do it automatically, is it really that bad? I mean they do send notifications 30 days in advance before the domain expires and they do warn it will be automatically renewed and they have renewed successfully.

In regards to point #6, 1and1 charges $5.99 flat, till now I've haven't had any problems with 1and1. I have been with them since their debut back in 2003 in North America. So does this mean its OK to buy domains which are less that $6.25?

More importantly, why would 1and1 take a loss of $0.26?

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  #4  
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Some Registras use auto-renewel as a default but you can log into
your account and cancel it.
Then you can renew it yourself whenever you want to.

Also Registras don't make their money from registering domains unless they're
charging a high fee. They make their money on the other things they offer
like Private Whois and hosting for example.

I'm in the Domain Trader bizz and have over 3,500 domains scattered
around in 23 different Registras. When I buy them on Ebay or a Domain
Trader board they push them to my account which is free but I have to
signup for an account in that Registra.
If I don't resell it by renewel time I transfer it to Go Daddy, the reason is
the 3 best Registras out there for support if you need it are Go Daddy,
Netsol (Network Solutions) & Domainsite.com
I don't recommend netsol for most as unless you have a Gold VIP acount
you pay a fortune.

  #5  
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I dont mean to go offtopic here but I have always been curious. What is the kind of support you need from a domain registrar for DOMAINS once it is registered/transfered successfully?

May be there are issues that I am not aware of or that the issue might have never appeared for me.

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  #6  
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Quote:
Originally Posted by Anantha
I dont mean to go offtopic here but I have always been curious. What is the kind of support you need from a domain registrar for DOMAINS once it is registered/transfered successfully?

May be there are issues that I am not aware of or that the issue might have never appeared for me.
If you buy a Domain for yourself and don't plan on transfering it to another
registra or selling it you don't really need support. You do need to know how
to lock it, point the NS settings to where you want them for example or
you'll need support to do.
However when you're doing it in bulk or have alot of domains that you're
transfering, selling, pushing ect **** happens and you need support to fix it.
Example right now I bought a domain and it was pushed to me and in
my Domain folder. But I can't add any of the Whois info because it
doesn't have the transfer code AUTH-XXXXX and support has to
be the one to but it in..

  #7  
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Quote:
Originally Posted by ChiTown
If you buy a Domain for yourself and don't plan on transfering it to another
registra or selling it you don't really need support. You do need to know how
to lock it, point the NS settings to where you want them for example or
you'll need support to do.
However when you're doing it in bulk or have alot of domains that you're
transfering, selling, pushing ect **** happens and you need support to fix it.
Example right now I bought a domain and it was pushed to me and in
my Domain folder. But I can't add any of the Whois info because it
doesn't have the transfer code AUTH-XXXXX and support has to
be the one to but it in..
Ah, thanks for the clarification. It seems if the control panel is simple and all the info is given, then its not really a need for support, its only when something out of the ordinary, like in your case the AUTH-XXXX not given, that would definitely need support.

I have transferred out and into 1and1 in bulk and numerous times and havent really had any issues since they display the auth codes in the control panel.

Its been a long time since I transfered but it seems now they have auth codes for .com and .net domains aswell, when I did a bulk transfer 3-4 years ago, I was asked to input auth code for only .org domains.

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  #8  
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While #1 is in some cases true, it's not a must to have problems of such kind in all situations.

I think most of these points can also apply to general hosting as well

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  #9  
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Quote:
Originally Posted by CaroNet-Hesham
While #1 is in some cases true, it's not a must to have problems of such kind in all situations.

I think most of these points can also apply to general hosting as well
Domains and Hosting are 2 different animals, the only thing hard to figure out
in a Domain account is where they hid the Authorization Code, and the first
time ya have to change the NS1 & 2 settings.
What do ya do with the NS3 and NS4 domains that are always there?
It's hard to understand ya just delete them because ya don't need them,
the rest is self explanitory.

Hosting and not having Support means ya have to master cPanel for example..
That also is self explanatory but unless you have the knowledge of what things means ya F*Ked...

All in all the 3 best Registras out there are GoDaddy, Domainsite.com
and NetSol (Network Solutions). However unless you have Gold VIP
status with Netsol they charge ya a left nut for domains..
All in all tho for the novice ya can't beat GoDaddy...

  #10  
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Sorry. I don't check back on this forum nearly enough. I think ChiTown has answered all of your questions Anantha. I'm not a big consumer of webhosting services CaroNet, but yes, these points could equally apply to webhosting as well. As I said, I think #1 is basically for insurance. I'm sure that there a many happy customers of webhosting who get the registration as well from their webhost. This is all fine until something goes wrong. Maybe it's a dispute over billing or other services. Try transferring away after you're in a dispute with your webhost. It's very hard, maybe impossible. Like ChiTown, I own many domains over many registrars. I never want anybody other than myself or my registrar having access to my domains' control panel. I don't do resellers (like most webhosting companies), because it's another level who can poke around with your domains. I make 1 exception to that rule. NameCheap are an excellent reseller for eNom who behave more like a regular registrar.

GoDaddy are a good registrar for beginners. They do have some onerous clauses in their ToS which make many a domainer shudder. Like they will suspend your domain if they get a complaint about spam or phishing coming from your domain. Even if it's not true. There are others, like charges if a third party makes a complaint to them about your domain for any reason whatever. I really like their control panel. It's easy to use. Support is good. Prices are right.

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  #11  
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Quote:
Originally Posted by stu2
Sorry. I don't check back on this forum nearly enough. I think ChiTown has answered all of your questions Anantha. I'm not a big consumer of webhosting services CaroNet, but yes, these points could equally apply to webhosting as well. As I said, I think #1 is basically for insurance. I'm sure that there a many happy customers of webhosting who get the registration as well from their webhost. This is all fine until something goes wrong. Maybe it's a dispute over billing or other services. Try transferring away after you're in a dispute with your webhost. It's very hard, maybe impossible. Like ChiTown, I own many domains over many registrars. I never want anybody other than myself or my registrar having access to my domains' control panel. I don't do resellers (like most webhosting companies), because it's another level who can poke around with your domains. I make 1 exception to that rule. NameCheap are an excellent reseller for eNom who behave more like a regular registrar.

GoDaddy are a good registrar for beginners. They do have some onerous clauses in their ToS which make many a domainer shudder. Like they will suspend your domain if they get a complaint about spam or phishing coming from your domain. Even if it's not true. There are others, like charges if a third party makes a complaint to them about your domain for any reason whatever. I really like their control panel. It's easy to use. Support is good. Prices are right.
Good reply,
It's funny how some Registras write crap in their TOS and
novices think it's written in stone.

Like GoDaddy suspending a domain of mine over a complaint for spamming ect,
they'd never do it because they know that I know they can't legaly.
They'd email me or my Exec Account manager would call me on the phone
about the complaint.

Any complaint about spam, phishing, using unauthorized content ect has
to be filed with your HOSTING co as they're the ones who are responsible
for it being on the net.
They in turn have to notify you and give you time to git rid of unauthorized
content or explain the spam complaint, They can also check your logs..

A registra has no legal right to, nor do they monitor domains and are
not respinsible for their actions or content.
They only act as the go between the party registering the domain and
the authorized party handling that TLD.
For them to delete or suspend any domain they need an order to
do so from either ICANN or the authorized TLD controler.

But most people think a sites TOS is the ultimate law and it ends there
and unless you're in the Bizzz that depends on knowing what can
legaly be done and what can't following their TOS is a good idea..

One more quick comment, you should NEVER get a domain through your hosting co.
It's like screwing a co-worker, ya never get your bread and meat at the same market!
As long as he registers the domain it's in their name 99% of the time.
And if he ever goes out of Biz or sells out to another hosting co which happens alot
you'll wind up losing the domain as only the registered owner can renew it..
Anytime anyone buys a domain make Damn sure it's in your name and the contact
email and info is right.
People lose domains because they change email addys and can't be contacted that
a domain is expiring and just don't think about it till it's suspended..
.









d


Last edited by ChiTown; 01-20-2007 at 09:08 PM.
  #12  
Old
New Member
 
Join Date: Jan 2007
Posts: 0
very interesting great read

  #13  
Old
Web Hosting Master
 
Join Date: Jun 2005
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Quote:
Originally Posted by ChiTown
Any complaint about spam, phishing, using unauthorized content ect has
to be filed with your HOSTING co as they're the ones who are responsible
for it being on the net.
They in turn have to notify you and give you time to git rid of unauthorized
content or explain the spam complaint, They can also check your logs..
If the complaint goes to GoDaddy. They suspend your domain and don't even notify you. They simply wait for you to notice your domain isn't resolving and for the screaming to start. I don't think they handle these situations well, AT ALL.

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Last edited by stub; 01-23-2007 at 04:34 AM.
  #14  
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Join Date: Sep 2005
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For some reason I had completely missed this thread. Interesting, and great initial post. That's a very handy list of insights. Thanks for sharing.

  #15  
Old
WHT Addict
 
Join Date: Jan 2005
Posts: 138
Quote:
Originally Posted by ChiTown
It's funny how some Registras write crap in their TOS and
novices think it's written in stone.
No TOS or contract is written in stone. There are attorneys to litigate and judges to make rulings, however most users do not want the hassle or expense in litigating a verdict. The TOS is a good benchmark of what to expect if you choose not to litigate or file suit for relief from the registrar’s actions. It is simply easer to avoided that and do business with a registrar that does not impose or execute on unreasonable measures.

Quote:
Originally Posted by ChiTown
Like GoDaddy suspending a domain of mine over a complaint for spamming ect,
they'd never do it because they know that I know they can't legaly.
They'd email me or my Exec Account manager would call me on the phone
about the complaint.
GoDaddy has a proven track record of suspending domains for content and spamming without notice or fact-finding.

Quote:
Originally Posted by ChiTown
Any complaint about spam, phishing, using unauthorized content ect has
to be filed with your HOSTING co as they're the ones who are responsible
for it being on the net.
It does not have to be, but is should be, however GoDaddy does not see it that way and there are countless complaints from domain owners of GoDaddy suspending their domains without warning or any due diligence. Additionally, not only has GoDaddy failed to warn the domain owner of a pending suspension so they could have an opportunity to correct the issue, GoDaddy never informed the domain owner even after the fact that their domain was suspended.

Quote:
Originally Posted by ChiTown
They in turn have to notify you and give you time to git rid of unauthorized
content or explain the spam complaint, They can also check your logs.
Responsible registers will do this, GoDaddy does not. A good example of GoDaddy’s draconian management and what you can expect as a customer of GoDaddy is the following statement from Christine Jones, GoDaddy general counsel. She is quoted as saying, “the company reserves the right to terminate your access to the services at any time, without notice, for any reason whatsoever.”

Quote:
Originally Posted by stu2
If the complaint goes to GoDaddy. They suspend your domain and don't even notify you. They simply wait for you to notice your domain isn't resolving and for the screaming to start. I don't think they handle these situations well, AT ALL.
This is absolutely true, and very unfortunate for many now ex-GoDaddy Customers.

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Last edited by xhackr; 03-13-2007 at 02:23 PM.
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