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  1. #1

    Integrahost down - Help needed

    Please I need your urgent help. I have a reseller account with integrahost for my domain prudenthost.com which I offer affordable web hosting on.
    However, to my greatest surprised, i saw my site shut down 3 days ago, I tried to visti integrahost wbesite, there site was down too.
    There is no phone contact to reach them.
    My site has been down for 3days now. I need help to reach integrahost , moreso what I can do to recover my customers for now. And also how i can swicth to a new company.

    You can help to state some cheap web hosting company that offers reseller.
    Best web hosting provider - www.prudenthost.com

  2. #2
    Join Date
    Sep 2004
    Location
    Italy
    Posts
    192
    Hello there,
    We I saw a post yesterday (after another integrahost customer complain) that IntegraHost was purchased by another company. Seems like there is no way you could really contact IntegraHost as the phone number on their domain name whois also seems fake.
    You could investigate and find out who the new company is that bought IntegraHost and ask them for a backup of your DB and all customers files (unless you have one already, would be really smart if you did), if not...you could try getting a new reseller account with another host, the only one i could recommend you is www.resellerzoom.com , but ofcourse a little search on the "reseller hosting forums" would give you loads of results for reseller hosting companies.

    Sad to hear, another former IntegraHost customer left just like that, without any warnings or announcement about company sale.

    Good luck.

  3. #3

    webhostingrevenue

    how can i know the company that bought integrahost? Is there a way you can help out?
    However, do you know a company call webhostingrevenue.com

    I like them pls advise.
    Best web hosting provider - www.prudenthost.com

  4. #4
    Join Date
    Apr 2001
    Location
    Paradise
    Posts
    12,052
    It seems like their servers is going up and down, we some customers from them, and we were able to retrieve some accounts, until the server goes down again. Is acting like a yo-yo
    Shared Web Hosting - Reseller Hosting - Semi-Dedicated Servers - SolusVM/XEN VPS
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  5. #5
    Jedito, how did you retrieve your customer data.
    My site is still down... any help from you?
    Best web hosting provider - www.prudenthost.com

  6. #6
    Quote Originally Posted by prudents
    Jedito, how did you retrieve your customer data.
    A host with dedicated servers can transfer accounts from another server if they have account login info.
    PremiumReseller.com Hyper-V SSD VPS USA London Singapore
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  7. #7
    Join Date
    Sep 2005
    Location
    In canada
    Posts
    3,374
    Quote Originally Posted by PremiumHost
    A host with dedicated servers can transfer accounts from another server if they have account login info.
    I doubt that works, cause you need ssh access for that on the customers account. Its possible only via the client side to initiate the transfer.
    12+ years -same website , new server [SSD Inside] providing shared/reseller hosting only !
    These things we do not provide/offer : Unlimited Storage ! Unlimited Bandwidth ! But Why? Cause, we were unable to put such a large number on our pages, it just would not fit.
    So check out the numbers that actually fit >> << the page as well as your budget too !

  8. #8
    Join Date
    Nov 2006
    Location
    Singapore
    Posts
    17
    Quote Originally Posted by prudents
    how can i know the company that bought integrahost? Is there a way you can help out?
    However, do you know a company call webhostingrevenue.com

    I like them pls advise.
    You try to PM HC-Sam since he seems to know who took over intergrahost. You can view his post here: http://www.webhostingtalk.com/showth...ht=IntegraHost

  9. #9
    Join Date
    Aug 2004
    Location
    Earth
    Posts
    8,154
    Jedito, how did you retrieve your customer data.
    My site is still down... any help from you?
    No one here can help you retrieve your data. You should have kept backups, and chosen a reliable provider. Best of luck, I hope you are able to retrieve your data off their servers when and if they do come back online.

  10. #10

    webhostingrevenue

    What can anyone says about www.webhostingrevenue.com

    They seems to be good. please advise as i dot not want to fall victim again like integrahot.
    Best web hosting provider - www.prudenthost.com

  11. #11
    Join Date
    Apr 2001
    Location
    Paradise
    Posts
    12,052
    Quote Originally Posted by prudents
    Jedito, how did you retrieve your customer data.
    My site is still down... any help from you?
    Not if your server is still down, we did it in one of those few moments when the server was up.
    Shared Web Hosting - Reseller Hosting - Semi-Dedicated Servers - SolusVM/XEN VPS
    LiteSpeed Powered - R1Soft Continuous Data Protection - 24/7 Chat/Email/Helpdesk Support
    Cpanel/WHM - Softaculous - R1soft Backup - Litespeed - Cloudlinux -Site Builder- SSH support - Account Migration
    DowntownHost LLC - In Business since 2001- West/Center/East USA - Netherlands - Singapore

  12. #12
    but the server is still not up? When would one know when it comes up
    Best web hosting provider - www.prudenthost.com

  13. #13
    Join Date
    Oct 2003
    Location
    UK
    Posts
    3,590
    ouch yer i see their down, Did they not send any notices out for planned downtime?

    does their support site load?
    The Hosting Heroes Ltd - over 20 years in the UK hosting industry.
    Website Hosting | Reseller Hosting | Cloud VPS Servers | Dedicated Servers | VPS Reseller for WHMCS
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  14. #14
    no it doesnt
    Best web hosting provider - www.prudenthost.com

  15. #15
    Join Date
    Oct 2003
    Location
    UK
    Posts
    3,590
    then thats silly, they should host their support site externally.
    The Hosting Heroes Ltd - over 20 years in the UK hosting industry.
    Website Hosting | Reseller Hosting | Cloud VPS Servers | Dedicated Servers | VPS Reseller for WHMCS
    www.thehostingheroes.com

  16. #16
    umh... but still confused. What can one do about this disaster ?
    Best web hosting provider - www.prudenthost.com

  17. #17

    * Integrahost Vs USNETWORX Data Crashed

    Latest news and also chat with Mr. Kyle, Integrahost.com owner. His AIM ID is : Fastsilverycivic

    Quote Originally Posted by prudents
    ctbiznes: hello
    Fastsilverycivic: Hello
    ctbiznes: this is jacob with prudenthost.com
    Fastsilverycivic: Hey
    ctbiznes: i got your IM from webhostingtalk regarding they shut down of integrahost
    Fastsilverycivic: ?
    ctbiznes: integrahost.com
    Fastsilverycivic: shutdown?
    Fastsilverycivic: No, I just sold it
    ctbiznes: alright
    ctbiznes: but what happened to the data
    Fastsilverycivic: where did you see something on WHT about shutting it down?
    ctbiznes: you never inform anyone of us regarding the recent sold
    Fastsilverycivic: THe server has been sent to a data recovery team
    Fastsilverycivic: to work on it
    ctbiznes: alright
    Fastsilverycivic: I wasnt asked to
    ctbiznes: so when do we expect to see the site up again
    ctbiznes: and also would i still be able to see my site up again and also of my clients?
    ctbiznes: becos my site has been down for 4 days now
    ctbiznes: and no one to contact not even a backup file to swicth
    ctbiznes: hellu Kyle
    ctbiznes: are u there?
    Fastsilverycivic: yea
    Fastsilverycivic: what they told me is
    Fastsilverycivic: they have sent the server to a top data recovery tea
    Fastsilverycivic: team
    Fastsilverycivic: the raid wrote a bad sector to the hard driv
    ctbiznes: alright
    ctbiznes: so we should expect the good server from them and also the files would still be save to recover?
    ctbiznes: and also how soon would I be able to see my site online again?
    Fastsilverycivic: Were hoping for that
    Fastsilverycivic: data recovery is difficult
    Fastsilverycivic: Im hoping this week sometime
    ctbiznes: awwhhhh..... dat is awful
    Fastsilverycivic: yep
    ctbiznes: my clients are all on my neck
    ctbiznes: trying to get my *** sue....
    ctbiznes: anyway
    ctbiznes: i am seein my site coming up and going down
    ctbiznes: now....
    ctbiznes: is there a miracle about to happen here
    ctbiznes: Besides Kyle... what would happen to the account i have with you? would this still be maintain and trafer to the new company?
    ctbiznes: ?
    ctbiznes: are u there?
    Fastsilverycivic: possibly
    Fastsilverycivic: you will have to talk with the new company\
    ctbiznes: how can i get there contact
    ctbiznes: and what is the name of the new company
    Fastsilverycivic: how did you get my personal screename
    ctbiznes: bcos what is important to me is my back ups
    ctbiznes: well from WHT
    ctbiznes: alot of ppl have been trying to get hold of you to tak to
    Fastsilverycivic: who gave it out there
    ctbiznes: i am just delighted to chat with you now
    ctbiznes: never mind
    ctbiznes: but i need to know more
    Fastsilverycivic: Im not responsible for it anymore, but I am helping the new team
    Fastsilverycivic: but I do need to know the post that has my screename
    ctbiznes: look
    ctbiznes: u caused alot of damages to ppl
    ctbiznes: and now u are denying not responsible
    Fastsilverycivic: I didnt cause anything
    ctbiznes: after taking ppls money?
    ctbiznes: at least a notice shoul;d have been passes arround
    ctbiznes: any u BETTER do something fast with the new company
    ctbiznes: cos ppl are out there looking for you
    Fastsilverycivic: Look, the server crashed in the new hands of the new team, no one could prevent it
    ctbiznes: ALRIGHT

    ctbiznes: that is careless
    ctbiznes: incompetence
    Fastsilverycivic: ok.
    Fastsilverycivic: the raid card wrote a bad sectore
    Fastsilverycivic: sector
    Fastsilverycivic: no one could prevent it
    ctbiznes: ic...
    Fastsilverycivic: it happened, it's rare, but it happened
    ctbiznes: i will wait till the end of this week
    ctbiznes: and then we all have a meeting and decided what to do next on this case
    ctbiznes: however... alot of news is going on about you
    ctbiznes: WATCH OUT !!!
    Fastsilverycivic: Well you can let people know, I have nothing to do with it
    Fastsilverycivic: company was sold OCT 31st
    ctbiznes: without notification to we your customers?
    ctbiznes: you left us suffering
    ctbiznes: and crying
    ctbiznes: umh...
    Fastsilverycivic: Everything was fine then
    Fastsilverycivic: It was up to the new company if they wanted to release the news
    Fastsilverycivic: same staff still stayed in place, just i left
    ctbiznes: by the way is your phone number was fake
    ctbiznes: no phone contact
    ctbiznes: anyway
    ctbiznes: i will try to tell ppl that things is diff now...
    Fastsilverycivic: no it's not
    Fastsilverycivic: it's being transferred to them
    ctbiznes: only hope that data recovered... or else either you or the new company... maybe both would need to be in court
    ctbiznes: to explain better
    Fastsilverycivic: ok
    Fastsilverycivic: Well Im not going to discuss this anymore
    Fastsilverycivic: not my company
    ctbiznes: wonderful ....
    ctbiznes: just try your best to make thing work out fine Mr. Kyle....
    ctbiznes: however i beleive this would be no refund... but what is most important is the data been receovered... Sir.
    Fastsilverycivic: Well dont come on here and threaten me
    Fastsilverycivic: Company was sold
    Fastsilverycivic: you can take it up with the new gusy
    ctbiznes: i am not Sir.
    ctbiznes: Okay
    ctbiznes: but wait and see
    ctbiznes: when the news is everywhere
    ctbiznes: pls give me the new company's name
    Fastsilverycivic: usnx
    Fastsilverycivic: US Networx
    ctbiznes: alright


    WHAT NEXT ..... ?
    Best web hosting provider - www.prudenthost.com

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