Dear All,

I would like to start a small poll here. I am researching the subject. Which one do you prefer for your business for side operations like live chat/support, invoicing, help desks, payments etc.

I see some big players use 3rd party hosted solutions, while some small to mid sized companies insist on installing software on their own servers. This is not something in general speaking, but it changes from business to business.

I would like to know what you think about pros/cons about each and which one do you prefer?