hosted by liquidweb


Go Back   Web Hosting Talk : Web Hosting Main Forums : Web Hosting Talk Tutorials : Running a Web Hosting Business Tutorials : Part-4 : Hosting Essentials
Reply

Forum Jump

Part-4 : Hosting Essentials

Reply Post New Thread In Running a Web Hosting Business Tutorials Subscription
 
Send news tip View All Posts Thread Tools Search this Thread Display Modes
  #1  
Old 11-21-2006, 01:30 AM
CX.Eric CX.Eric is offline
Junior Guru
 
Join Date: Jul 2006
Posts: 190

Part-4 : Hosting Essentials


This is my 4th tutorial about running a webhost.

These are some things you must always practise and mantain through your companys life.

• Support


Reseller:

If you have a reseller with a company then you might need outsoruces support and thats it , it will be the best money you have ever spent, support is everything!
You must always have people online ready to solve peoples problems ofcourse it will cost you but then again it will turn up as a valueable asset!
the sites that i recommend are

http://touchsupport.com

So far no bad review and good service as well.


Dedicated and VPS:

Ok dedicated servers and vps are VERY hard to manage problems you have never ever even heard of will come out of the wazoo and have you in a choke hold
Its really hard securing a dedi server, there are problems that are completely bizarre such as memory and bandwidth leaks.

NEVER go for cheap management its like having a crook do your financial management….your management company is the only thing you can rely on, my personal experience, when I started I used PSM and got hurt bad lost almost 300$...cheap is never the way plus what would your customers think if they knew that you cant even pay for the mantainance of your server? That is certainly not a good picture.

The only company id suggest is:

http://serversupportguys.com




• Refund


ALWAYS keep a refund policy, what your customers pay you is not your allowance that you can spend on whatever comes first online, ALWAYS ALWAYS stay under the impression that the customer wants its money back and be ready with his/her refund, this is not only a full proof plan for your business but also a part of good ethics, and I believe in a COMPLETE REFUND guarantee rather then just 30/60/90 days, if they are unsatisfied with your service for any month offer a full refund for that particular month and resolve whatever it is that they are having problems with.

Remember you are running a company not a scam, the money you get is given to you for a service!


• Advertising/Marketting

For any starting host the best way to advertise is Google Adwords:

http://google.com/adwords/

You must have at least a 100$ budget to get the word around on your host.
Places like our very own WHT is also a great place to get advertising as well

Click the link for more info on advertising here:
http://inetinteractive.com/advertisi...webhostingtalk


• Policies


Ahh yes the final part, policies are very important for a web host as they are the rules that you have to follow and the guidelines for day to day conduct, if you can make one up its great if not get it here:

http://hostlegal.com



These really important , they tell any/all potential customers about what you offer and what are the rules and regulations that they have to follow and what kind of protection do they get by hosting with you.


Hope you learned something new today
That’s it for Part-4

Next Part:
COMING SOON
Par-5 When to go bigger (RESELLER – VPS – DEDICATED – COLO )



Sponsored Links
  #2  
Old 11-21-2006, 01:56 AM
OnlineRack OnlineRack is offline
Web Hosting Master
 
Join Date: Nov 2005
Location: USA
Posts: 858
Good job... very informative.

__________________
Try out GSCOPYPro, The first command line utility that can copy open files and sync data. Check it out... It was featured on TechTV.
Proud MS Partner. We now offer Office365 Exchange hosting at Microsoft Datacenters with Full 24x7 Support.

  #3  
Old 11-21-2006, 02:01 AM
CX.Eric CX.Eric is offline
Junior Guru
 
Join Date: Jul 2006
Posts: 190
Thanks Ahmed, i got quite a few pms for another tutorial so here i am

Sponsored Links
  #4  
Old 11-21-2006, 02:45 AM
VINAX VINAX is offline
Web Hosting Master
 
Join Date: Oct 2005
Location: United States
Posts: 1,402
Thank you for your nice tutorial!
I hope part5 will post soon, very interesting!

__________________
Tommy Tran - tommy @ vinax.net ::: VINAX, LLC ::: http://vinax.net ::: Since 2004
Premium Dedicated Servers and Colocation in downtown Chicago (350 E. Cermak Rd)
Premium Bandwidth, 100% Network & Power Uptime SLA, 24/7 Prompt Tech Support

  #5  
Old 11-21-2006, 03:52 AM
CX.Eric CX.Eric is offline
Junior Guru
 
Join Date: Jul 2006
Posts: 190
No problem i just post my experiences and what ive learned from them
trial and error i guess

  #6  
Old 11-22-2006, 11:32 PM
MikeWalczak MikeWalczak is offline
Community Liaison
 
Join Date: Jun 2004
Location: U.S.A
Posts: 1,461
You have done a fantastic job creating all of these tutorials. Thank you so much for your time and effort!

Mike

  #7  
Old 11-25-2006, 07:12 AM
Generation Xeon Generation Xeon is offline
WHT Addict
 
Join Date: Nov 2006
Posts: 125
Flsh tutorials

Keep it up, these tutorials look good to me.

  #8  
Old 12-21-2006, 07:04 PM
gigatux gigatux is offline
Corporate Member
 
Join Date: Dec 2006
Location: London
Posts: 658
I just wanted to also say thank you for creating these tutorials. They've given me things to think about.

Cocodude

__________________
GigaTux, Value Linux Hosting
UK, US and Germany based Xen VPS. Reliability is key! Quick support response and 99.9% SLA.


  #9  
Old 12-28-2006, 11:16 PM
Shock Hosts Shock Hosts is offline
Web Hosting Master
 
Join Date: Oct 2005
Posts: 1,308
Do you have any suggestions for non-indian support companies?

__________________
ShockHosts

  #10  
Old 01-04-2007, 09:34 AM
dingdonghosting dingdonghosting is offline
Newbie
 
Join Date: Dec 2006
Posts: 7
I suggest for any companies to use paying software, Because customers will want to see what your spending the money they give you on. It shows some reassurance to them.

  #11  
Old 01-20-2007, 12:37 PM
SM-Dominic SM-Dominic is offline
Aspiring Evangelist
 
Join Date: Dec 2006
Posts: 443
Nice tutorial although i've been in this sector for 3 years now i can imagine that a starting company will find these tutorials helpfull.

  #12  
Old 01-20-2007, 08:04 PM
ProSystemHost ProSystemHost is offline
Newbie
 
Join Date: Jul 2006
Posts: 10
Very helpful, thanks

__________________
PROSYSTEMHOST

  #13  
Old 01-31-2007, 03:40 AM
Oklina Oklina is offline
Junior Guru Wannabe
 
Join Date: Jan 2007
Location: USA
Posts: 45
You should write a book on this. =)

  #14  
Old 02-04-2007, 07:56 PM
repoman repoman is offline
WHT Addict
 
Join Date: Jan 2006
Posts: 109
One more thing I would like to add to this list. Always, Always have a monitoring system. There is nothing more embarrasing then getting a client saying.your server is down and your like not it's not. Tell your client's if it is! I recommend Alertra.

__________________

www.wattproxy.info



  #15  
Old 02-04-2007, 09:26 PM
VER-Mo VER-Mo is offline
Web Hosting Master
 
Join Date: Feb 2004
Posts: 736
Quote:
Originally Posted by repoman
One more thing I would like to add to this list. Always, Always have a monitoring system. There is nothing more embarrasing then getting a client saying.your server is down and your like not it's not. Tell your client's if it is! I recommend Alertra.
Quite true. Hyperspin is also very good too (and possibly a little cheaper).

__________________
Vertivo :: Affordable Web Hosting Packages and Reseller Plans
We offer affordable and reliable Linux-based Reseller and Shared Hosting Plans. Accepted: All major Credit Cards and PayPal.

Reply

Related posts from TheWhir.com
Title Type Date Posted
GoDaddy and Microsoft Partner on Email and Cloud Productivity for Small Business Web Hosting News 2014-01-13 16:58:35
GoDaddy Supports cPanel as Part of Web Hosting Updates Web Hosting News 2013-11-20 13:20:09
Easyspace and Crunch Partner to Package Hosting and Accounting Services Web Hosting News 2013-07-15 15:03:55
DEMO VIDEO: Idera Continuous Data Protection (Part 2) Whir Tv 2013-10-05 03:57:27
Microsoft Updates Licensing, Offers Four Versions of Windows Server 2012 Web Hosting News 2012-07-06 10:31:48


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Postbit Selector

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump
Login:
Log in with your username and password
Username:
Password:



Forgot Password?
Advertisement:
Web Hosting News:



 

X

Welcome to WebHostingTalk.com

Create your username to jump into the discussion!

WebHostingTalk.com is the largest, most influentual web hosting community on the Internet. Join us by filling in the form below.


(4 digit year)

Already a member?