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Thread: cannot view IP?

  1. #1
    Join Date
    Nov 2006
    Posts
    74

    cannot view IP?

    http://dedicatedipaddress/ does not work (yet it is up and pings)

    Anyone know what would cause this on a cpanel server? DNS report shows the domain using that IP with proper IP listed too.

  2. #2
    Join Date
    Dec 2005
    Location
    Internet
    Posts
    1,337
    Is that dedicatedipaddress.com ??

    If so, the issue is with its DNS zone file. Please check the following URLs:
    http://www.dnsstuff.com/tools/lookup...ss.com&type=NS
    http://www.dnsstuff.com/tools/lookup...ess.com&type=A

    The nameserver records are working fine, whereas the A record doesnt. Please restart the named service and check the same again. If the issue persists, please paste the DNS zone file informations here so that we can help you.
    Senior Server Administrator

  3. #3
    Join Date
    Nov 2006
    Posts
    74
    What? No not dedicatedipaddress.com, that actual dedicated IP address

    http://69.00.00.00/ for example

    /var/cpanel/users/username

    IP=69.00.00.00
    STARTDATE=1160676882
    RS=x2
    OWNER=root
    PLAN=Pro
    MAXFTP=unlimited
    HASCGI=1
    BWLIMIT=3670016000000
    MAXSQL=7
    MAXPOP=500
    MAXLST=unlimited
    MAXPARK=25
    MAXADDON=25
    FEATURELIST=default
    MAXSUB=unlimited
    DNS=domain.com


    I ran /scripts/updateuserdomains and restarted cpanel. DNS zone is fine and dnsstuff.com shows the IP address correctly too.

  4. #4
    Join Date
    Nov 2006
    Posts
    74
    This is their dns zone

    Code:
    ; cPanel 10.9.0-STABLE_65
    ; Zone file for domain.com
    $TTL 14400
    @      86400    IN      SOA     ns1.host.com. root.server.host.com. (
                    2006112001      ; serial, todays date+todays
                    86400           ; refresh, seconds
                    7200            ; retry, seconds
                    3600000         ; expire, seconds
                    86400 )         ; minimum, seconds
    
    domain.com. 86400 IN NS ns1.host.com.
    domaine.com. 86400 IN NS ns2.host.com.
    
    
    domain.com. IN A 69.00.00.00 (actual IP here)
    
    localhost.domain.com. IN A 127.0.0.1
    
    domain.com. IN MX 0 domain.com.
    
    mail IN CNAME domain.com.
    www IN CNAME domain.com.
    ftp IN CNAME domain.com.

  5. #5
    Join Date
    Dec 2005
    Location
    Internet
    Posts
    1,337
    So, do you mean that you arent able to view IPs via WHM?

    run /etc/rc.d/init.d/ipaliases restart and check the same again
    Senior Server Administrator

  6. #6
    Join Date
    Jun 2003
    Location
    World Wide Web
    Posts
    581
    If its that http://dedicatedipaddress/ is not showing the account homepage, make sure that there is a NameVirtualHost entry for that ip in the apache configuration file(for example: NameVirtualHost 69.00.00.00:80)...
    SupportExpertz.com - the name says it all!
    Managed Cloud Servers
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