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Windows / Linux Administrators - Lunarpages Web Hosting
We are looking for people who can administrate Windows Server 2003 or Linux servers. We have positions open in our Los Angeles DC, Las Vegas DC and remote positions.
- Monitors servers including booting a machine when necessary
- Responds to server alerts as per instructions from supervisory staff
- Responsible for server stability
- Provides technical support for Level I escalation issues via helpdesk, chat, and forums
- Assists Customer Service Representatives with technical support issues
- Transfers accounts between servers when necessary for load balancing or account upgrades
- Performs miscellaneous job-related duties as assigned.
- 2 or more years experience with Linux or Windows Server 2003
- Previous experience working in a web hosting company a plus
- Knowledge of relational databases including a database query language
- Understanding of PHP and HTML
- Understanding of ASP helpful
- Understanding of JSP helpful
- Ability to communicate effectively, both orally and in writing.
- Ability to work well with the public
- Ability to troubleshoot and resolve customer and server problems
- Skill in the use of personal computers and related software applications.
- Ability to work productively and efficiently to meet deadlines and quotas
- Attention to detail
- Analytical skills
- Ability to work in a team environment
- Knowledge of customer service principles, techniques, systems, and standards.
Please apply here