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Thread: DNS Problem...
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11-17-2006, 04:55 AM #1Junior Guru
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DNS Problem...
One of my domains is playing up ! I have check the registrar and the nameservers are correct.
I have logged into WHM and check the dns config for the domain and everything seems fine.
I have check the unresolved address and the site is still there but the problem is when I go to the domain....it trys to look for "http" and then goes straight to google (using firefox) and fails...
I have checked whois.sc and the error which shows up when the site tries to resolve the domain is as follows:
500 Can't connect to http::80 (Bad hostname 'http:')
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11-17-2006, 05:35 AM #2Web Hosting Master
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What's the domain? Plug it into dnsreport.com and see what it says.
Specializing in MySQL and website tuning for high traffic sites. cmwsci.com/
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11-17-2006, 06:05 AM #3Web Hosting Master
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Well this should get you fixed up, at least knowing what the problem is.
# rndc reload
# tail -100 /var/log/messages (look for any errors in the zone reload)
# dig @localhost domain.com
Ping domain.com from your pc, is it the correct IP?
and finally, check /usr/local/apache/conf/httpd.conf for the domain.com and make sure the vhost container is setup on that IP.
Post the results if you get stuck.
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11-17-2006, 06:12 AM #4Junior Guru
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I have found the problem....but how do I fix it !
ns1.deltrumweb.com.:
Parent server (e.gtld-servers.net) says A record is 80.175.30.85, but
authoritative DNS server (80.175.30.85) says it is 80.175.30.188
ns1.deltrumweb.com.:
Parent server (e.gtld-servers.net) says A record is 80.175.30.85, but
authoritative DNS server (80.175.30.188) says it is 80.175.30.188
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11-17-2006, 06:29 AM #5Web Hosting Master
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# dig @ns1.deltrumweb.com ns1.deltrumweb.com
; <<>> DiG 9.2.4 <<>> @ns1.deltrumweb.com ns1.deltrumweb.com
; (1 server found)
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 26632
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 3, ADDITIONAL: 1
;; QUESTION SECTION:
;ns1.deltrumweb.com. IN A
;; ANSWER SECTION:
ns1.deltrumweb.com. 14400 IN A 80.175.30.188
;; AUTHORITY SECTION:
deltrumweb.com. 14400 IN NS ns2.deltrumweb.com.
deltrumweb.com. 14400 IN NS ns1.deltrumweb.com.
;; ADDITIONAL SECTION:
ns2.deltrumweb.com. 14400 IN A 80.175.30.188
;; Query time: 146 msecdeltrumweb.com. 14400 IN NS 80.175.30.188.deltrumweb.com.
;; SERVER: 80.175.30.188#53(80.175.30.188)
;; WHEN: Fri Nov 17 10:25:55 2006
;; MSG SIZE rcvd: 128
Not sure what the
deltrumweb.com. 14400 IN NS 80.175.30.188.deltrumweb.com.
record is doing, can you remove that?
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11-17-2006, 06:29 AM #6Junior Guru
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Okay, I have swapped the IP's in the domain registrar....so it is now as follows:
Your NS records at the parent servers are:
ns1.deltrumweb.com. [80.175.30.188] [TTL=172800] [GB]
ns2.deltrumweb.com. [80.175.30.85] [TTL=172800] [GB]
However, I am still getting the following probs...
ERROR: Your nameservers report glue that is different from what the parent servers report. This will cause DNS servers to get confused; some may go to the IP provided by the parent servers, while others may get to the ones provided by your authoritative DNS servers. Problem record(s) are:
ns2.deltrumweb.com.:
Parent server (f.gtld-servers.net) says A record is 80.175.30.85, but
authoritative DNS server (80.175.30.188) says it is 80.175.30.188
ns2.deltrumweb.com.:
Parent server (f.gtld-servers.net) says A record is 80.175.30.85, but
authoritative DNS server (80.175.30.85) says it is 80.175.30.188█████Deltrum Web Hosting - Business Grade Hosting Solutions
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11-17-2006, 06:34 AM #7Junior Guru
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I do not have root/ssh/shell access to this account....this account is held on a reseller account...do I need to contact the host to make these dns adjustments ?
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11-17-2006, 06:36 AM #8Web Hosting Master
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To correct the ns1.deltrumweb.com zone, you might, if you don't see it within your edit dns zone.
The zone for your domain you can edit within whm, the A records for the dns name servers could just be in there, with no additional need for seperate zones for ns1 + ns2 - probably best to contact your support and have them straighten things out I'd say
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11-17-2006, 06:45 AM #9Junior Guru
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I have attached a copy of the screenshot....what do I need to change here ???
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11-17-2006, 06:49 AM #10Junior Guru
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I have amended th A record for ns2 and there appears to be no problem resolving...
Your NS records at the parent servers are:
ns1.deltrumweb.com. [80.175.30.188] [TTL=172800] [GB]
ns2.deltrumweb.com. [80.175.30.85] [TTL=172800] [GB]
[These were obtained from f.gtld-servers.net]
Your NS records at your nameservers are:
ns2.deltrumweb.com. [80.175.30.85] [TTL=14400]
ns1.deltrumweb.com. [80.175.30.188] [TTL=14400]
However, I am still receiving one problem.....
ddlteam.com is an account on my this account but it is still not resolving ????█████Deltrum Web Hosting - Business Grade Hosting Solutions
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11-17-2006, 06:55 AM #11Web Hosting Master
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You need to remove the IP + NS record
deltrumweb.com. 14400 IN NS 80.175.30.188
That is an incorrect NS value.
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11-17-2006, 07:09 AM #12Junior Guru
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Okay I have removed that record....but that site is still not resolving to the server ???
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11-17-2006, 07:11 AM #13Web Hosting Master
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It resolves fine from here
dig ddlteam.com
; <<>> DiG 9.2.4 <<>> ddlteam.com
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 40810
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2
;; QUESTION SECTION:
;ddlteam.com. IN A
;; ANSWER SECTION:
ddlteam.com. 14400 IN A 80.175.30.85
;; AUTHORITY SECTION:
ddlteam.com. 14400 IN NS ns1.deltrumweb.com.
ddlteam.com. 14400 IN NS ns2.deltrumweb.com.
;; ADDITIONAL SECTION:
ns1.deltrumweb.com. 13291 IN A 80.175.30.188
ns2.deltrumweb.com. 13716 IN A 80.175.30.85
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11-17-2006, 07:13 AM #14Junior Guru
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Okay...what about when you use your browser ???? It just comes up http:
I have checked for any .htaccess or mod_rewrite attempts but nothing ?█████Deltrum Web Hosting - Business Grade Hosting Solutions
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11-17-2006, 07:24 AM #15Junior Guru
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Steve,
I have sorted the problem.....My customer placed an incorrect redirect in cpanel ! Then complained of dns errors.....which when I checked out their theory gave me dns errors which threw me off the scent totally !
Cheers for your help mate█████Deltrum Web Hosting - Business Grade Hosting Solutions
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11-17-2006, 07:44 AM #16Web Hosting Master
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No worries, we got rid of that spurious NS record along the way.
Just goes to prove that you have to look further than your nose when receiving a problem in a ticket
Have a good one