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  1. #1
    Join Date
    Aug 2002
    Location
    Seattle
    Posts
    5,512

    Black Lotus Los Angeles migration

    Dear BLCC customers and public at large,

    Due to capacity and transit quality issues at LAX1 (600 W. 7th St, Suite 300 XO facility) we have made the decision to migrate all current customers at that facility to a brand new LAX2 facility located at Peer1 within the same building. The move to pure Peer1 bandwidth will increase our transit and co-location SLA from 99.99% to 100.00% for that facility.

    This move is being made with the full consent of all customers at the facility who maintain a MRC of over $1000. Our dedicated server customers at Staminus will not be impacted.

    The migration date will be set for early December and we will post a definate date and time window once Peer1 is able to confirm the availability of their engineering team. It is our desire to complete this move as swiftly as possible in order to minimize downtime to customer assets.

    Please feel free to post any questions or concerns you may have. Updates will be posted here as the official method of communication for this move.

  2. #2
    Join Date
    Aug 2002
    Location
    Seattle
    Posts
    5,512
    Customer migration will begin at 9AM Pacific on Saturday, December 9th. All customers affected by the migration must manually power down their equipment to prevent possible failures due to improper shutdown.

  3. #3
    Is there any changes?

  4. #4
    Join Date
    Oct 2002
    Posts
    45
    Is this move currently in progress?

    My server has been down for some time now and did not receive any notices regarding this move.

    I hope this thread isnt the only way you notify customers of location changes.

  5. #5
    Join Date
    Oct 2002
    Posts
    45
    Also, does our IP change?

  6. #6
    Join Date
    Dec 2004
    Location
    New York, NY
    Posts
    10,574
    Quote Originally Posted by s3kk3y
    Also, does our IP change?
    Doubt it. BLCC has their own ASN.

  7. #7
    Join Date
    Oct 2002
    Posts
    45
    At least thats some good news.

    So, is anyone else's BL server down due to the move?

  8. #8
    Join Date
    Aug 2002
    Location
    Seattle
    Posts
    5,512
    Yes, the move is in progress. There are no IP changes.

  9. #9
    Join Date
    Oct 2002
    Posts
    45
    any timeframe as to when the move will be complete?

  10. #10
    Join Date
    Oct 2002
    Posts
    45
    This move has been going on 8 hours now.

    Can someone post some kind of update? What estimated timeframe did BL have going into this move?

  11. #11
    Join Date
    Dec 2004
    Location
    New York, NY
    Posts
    10,574
    Quote Originally Posted by s3kk3y
    This move has been going on 8 hours now.

    Can someone post some kind of update? What estimated timeframe did BL have going into this move?
    Why not contact BL and ask? Their website is offsite...

  12. #12
    Join Date
    Aug 2002
    Location
    Seattle
    Posts
    5,512
    There is a very large amount of equipment that needed to be migrated as well as reconfiguring the router in conjunction with Peer1's engineers to get everything live again.

    Initially an ETA was not provided because the actual ETA as we discussed the move internally was anything from "very short" to "quite a while" depending on a large number of factors. Naturally that's not a real ETA, so it was not and is not being communicated as such.

    We also ran into a delay with NR Software having moved some of our equipment into locked space that we do not have direct access to without our consent and being uncooperative in getting that resolved.

    As promised, I will continue to keep you all posted. We are well aware that there are serious issues that urgently require our attention and they will be resolved to completion.

  13. #13
    Join Date
    Aug 2002
    Location
    Seattle
    Posts
    5,512
    At this moment we are in a partially restored status. Roughly 50% of the site has been migrated and is back online at Peer1.

  14. #14
    thanks for updates.

  15. #15
    Join Date
    Aug 2002
    Location
    Seattle
    Posts
    5,512
    At this moment we're working with only isolated issues. Most customers should be online at this time.

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