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11-13-2006, 09:32 AM #1Web Hosting Master
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Account suspended, account still being accessed.
There is an account on my server which had been overloading the CPU. I suspended the account, but when I check apache there are still ips connecting to the site (100-150 ips).
Anyone know how to stop this or know how they are doing it
Thanks in advance.
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11-13-2006, 09:34 AM #2Web Hosting Evangelist
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I think it may still be possible to access a site while suspend by using http://hostname.com/~username/ but don't quote me on that as I'm not 100% sure.
If I were you I would backup the account and terminate it, and then to basically unsuspended it you can just restore the backup, at least this way you know 100% they cannot access there site anymore.
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11-13-2006, 09:43 AM #3Web Hosting Master
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Just checked http://HOSTNAME/~username and the account is suspended. So I don’t know how people are connecting to it.
I don’t really want to back-up and terminate, so if anyone else has any suggestions let me know. If not, looks like I will have to terminate.
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11-13-2006, 09:46 AM #4Web Hosting Evangelist
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Have you restarted Apache to make sure they are not processes just left over after the termination..?
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11-13-2006, 09:55 AM #5Web Hosting Master
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Yes restarted apache, even stopped it for a few minutes, which did help but the connections came back again!
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11-13-2006, 10:07 AM #6Web Hosting Evangelist
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Could comment out the site in the httpd.conf until you wish to unsuspend?
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11-13-2006, 10:12 AM #7WHT Addict
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Did that site per chance have it's own IP address? If so you can drop all inbound to that ip address, as long as no one else is using it.
Are these 150-200 connections actually causing load on your server though?
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11-13-2006, 10:26 AM #8Web Hosting Master
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Originally Posted by scribby
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11-13-2006, 10:35 AM #9Web Hosting Master
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That did not work, it disabled the suspended page and could be accessed for some reason (after restart).
The site does not have a dedicated ip.
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11-13-2006, 10:41 AM #10Web Hosting Evangelist
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Originally Posted by Excel Hosting UK
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11-13-2006, 10:52 AM #11Web Hosting Master
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This is weird, I removed everything apart from the account. I just did a DNS lookup on the domain and its pointing to another server. So why does my apache output say there are ips connecting to the account on the server?
When I go to http://myip/~useraccount it says account suspended, but there it no entries for the domain on the httpd.conf file, so nothing should come up.
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11-13-2006, 10:58 AM #12Web Hosting Evangelist
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Could be that the DNS has not fully updated so some users are still being directed to your server.
Also I just realized if a site has been suspended its going to still create Apache processes because it has to display the suspended page using Apache?
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11-13-2006, 11:00 AM #13Web Hosting Master
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Originally Posted by scribby
So if I re-activate the account, then remove the apache config it should ok?
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11-13-2006, 03:52 PM #14Disabled
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Hey, Excel Hosting UK, please check your PM box.