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06-20-2002, 04:08 PM #1Junior Guru
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- Atlanta, Georgia, USA
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Huge increase in fraudulent orders?
Have any other hosting service providers started receiving an inordinate number of fraudulent orders involving stolen credit cards? We manually screen every order looking at several aspects to find out fraud and I would say that as much as 75% of orders lately have been bad.
Best regards,
Frank RiettaAtlantaWebHost.com, a service of Rietta Solutions
Web Site & Development Hosting, Dedicated, Colocation, DNS, Atlanta-area T1 for Voice & Data
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06-20-2002, 04:10 PM #2Web Hosting Master
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- May 2001
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- @ Work - Usually!
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Check this out:
http://www.groundbreak.com/cgi-bin/d...s/htaccess.cgi
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06-20-2002, 04:31 PM #3Junior Guru
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- Connecticut
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Big-Time, i've had 2 in the last week!
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06-20-2002, 04:36 PM #4Disabled
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we are averaging about 20-30 a week, makes our life harder
with 45 signups last week, 20-30 fake ones is a big percentage
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06-20-2002, 04:39 PM #5Founder - Jaguarpc
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- Jul 2000
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- Colorado Springs, CO
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Yes we've been having increased fraudulent orders as well.
Greg Landis | Director of Growth Jaguarpc - Unlock Superior Hosting with JaguarPC
Managed Servers - Virtual Private Servers | AMD EPYC Dedicated servers
Follow us @ Facebook.com/Jaguarpc | (888)-338-5261 | greg @ jaguarpc.com
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06-20-2002, 05:04 PM #6Junior Guru
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- Aug 2001
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- Connecticut
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- 242
Im starting to phone all new customers now as a method of combating the fraud orders.
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06-20-2002, 05:44 PM #7Web Hosting Master
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- Apr 2001
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- 1,344
Same here. We now have a policy of confirming every order by phone that looks even slightly odd.
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06-20-2002, 05:57 PM #8Web Hosting Master
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- Apr 2001
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Just went to that link and noticed that Austria is on the list. I didn't know they had a problem with credit card fraud in Austria?
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06-20-2002, 06:12 PM #9Web Hosting Master
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- Jun 2002
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So what's going on here? are the wee sacks going around like snatching cards off the street or are they using there computers?.
If i had a company and they lived fairly near then i would go round there and knock seven shades of ***** out of them, the nids.
Forget the police couse all there going to do is take there computer away.Professor of crime at St Andrews university.
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06-20-2002, 06:20 PM #10Founder - Jaguarpc
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Originally posted by avara
Just went to that link and noticed that Austria is on the list. I didn't know they had a problem with credit card fraud in Austria?Greg Landis | Director of Growth Jaguarpc - Unlock Superior Hosting with JaguarPC
Managed Servers - Virtual Private Servers | AMD EPYC Dedicated servers
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06-20-2002, 06:21 PM #11Web Hosting Master
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- Mar 2001
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What happens most often is someone's site gets hacked and credit card information is compromised. This is quickly distributed on the IRC channels that these "punks" frequent. The credit card list may or may be sold or given away depending on the originator and whether the exposure has been uncovered or not.
The cards are then used to purchase whatever, wherever. Eventually all the cards are cancelled by their owners when they find the bogus charges. We are stuck with the chargebacks.
Pain in the neck. A great reason not to keep credit card information on your server without encrypting it.
-tmyOstrich Internet - OpenSRS Domain Names & Digital Certificates
http://www.myostrich.net
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06-20-2002, 06:28 PM #12Web Hosting Master
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- Jun 2002
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See how peaple pay for there hosting monthly and they get an email telling them the bills due and so on then they have to go and pay it once a week well wouldn't it be better if the host just like charged it once a month instead of you having to fill out the forum thing with all your credit card details once a month couse like is that not like more of a risk as well as a pain in the backside.
Professor of crime at St Andrews university.
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06-20-2002, 09:36 PM #13Junior Guru Wannabe
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- May 2002
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Considering that the best/most hackers are from US .. why don't you check "United States" too?
There are thousands of proxies to use. Every hacker wannabe knows how to do that.
The only thing you will do is to loose some visitors.
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06-20-2002, 09:44 PM #14Web Hosting Master
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- Jun 2002
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Don't forget the ones from down the road at hunterhill in paisley.
Professor of crime at St Andrews university.
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06-20-2002, 10:19 PM #15WHT Addict
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- Apr 2002
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- 112
Singapore has credit card issues? Since I'm from there, its strange to find that true, cause we don't really do much e-commerce, from a survey done by a local company.
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06-21-2002, 04:49 PM #16WHT Addict
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- Sep 2001
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Why don't most american hosts who have a high percentage of american clients simply accept bank cheques and say NO to credit cards?
Couldn't american hosts get their american clients to simply write monthly bank checks in advance. the host then credits these checks on a monthly basis into their american bank account. this way you avoid chargebacks from all your american clients.
Wouldn't some american clients who are very satisfied with their american hosts also prefer to send multiple monthly checks in advance to avoid the hassle of sending a check every month?
If fraudulent credit cards are such a big issue, wouldn't this be a good idea?
Personally, I think that if a client can pay by bank check I'd prefer that he does so rather than have him make payment by credit card. Of course if he wishes to stop availing my services at any time, and if I am holding some monthly checks sent to me much in advance, I will send them back to him. There could be even a written understanding on this issue, couldn't there be?Chang Lee - Professional Designer
(for Print, Television & Internet media)
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06-21-2002, 04:55 PM #17Web Hosting Master
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- Sep 2000
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Hello
We had 2 from the US this week.
I think whats happening is that with so many hosts clamping down on fraud, any with the doors still open are getting hit more often.
We got one at our least active brand (it gets about one order a week) so that suggets they are going further through hosting directories and search engines looking for places to use their cards.
A lot of the proxies getting used are open proxies belonging to US companies.
I report them to the companies involved but never get a reply.
I haven't had a chargeback for a month and the last one was just someone fancying some free hosting so disputed the charge.
I don;t get too many of those now we insist on a signed fax back.
GordonFormerly: Managing Director, Hostroute.com Ltd & Marketing Director, Ultraspeed UK Ltd
View my Professional Profile: www.gordonhudson.com