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  1. #1

    WHMCS Spam Issue

    Does anyone have any suggestions on how I can stop spam from entering my WHMCS Support Center through e-mail piping? Thanks in advance!
    Sincerely,
    Daman Wandke
    Webmaster
    Daman Wandke's Web Services

  2. #2
    Join Date
    Aug 2005
    Location
    Seattle, WA
    Posts
    1,167
    That was the reason we had to stop email piping - we got so much spam that it was just loading up tickets about viagra and the like.

  3. #3
    Join Date
    Oct 2002
    Location
    Middle Dearth
    Posts
    21,058
    Prefilter it, and/or use an atypical address? "Sales@" will get swamped, but maybe "sales_questions@" or "presales@" won't?

  4. #4
    Join Date
    Nov 2005
    Location
    Portland, Oregon
    Posts
    1,080
    Quote Originally Posted by bear
    Prefilter it, and/or use an atypical address? "Sales@" will get swamped, but maybe "sales_questions@" or "presales@" won't?
    Back when I was using it I had the same problem. We used contact_sales@ and we did not get anymore spam.
    VPSFuze.com - Performance should be noticeable - VPS Hosting at its best.
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  5. #5
    Join Date
    Oct 2005
    Location
    Widnes, England
    Posts
    593
    I make it so clients need to use the ticket system to open a ticket, but can reply via email using tickets@
    Sean

  6. #6
    Quote Originally Posted by Kemik View Post
    I make it so clients need to use the ticket system to open a ticket, but can reply via email using tickets@
    Great idea, I had this problem in WHMCS for a longtime.. this helped dramatically.

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