Just uploaded a website for a friend and most of it looks and operates fine. However the embedded video I produced plays, but after it finishes and I click on the play icon to restart it, it just plays the audio without the images. In fact clicking pause or mute has the same effect. If I refresh the page then the video plays normally, but then just plays the audio when I try to play it again.
Any ideas why this is happening and how I can rectify? Any help would be appreciated.
ps..I can put a link to the site if this would help.
Contacted Serif re the video problem and was told nothing can be done. However I have noted that if you right click on your video and select zoom, then 50% or 100%, the play, pause, mute and volume controls work. I have now put a news ticker on the site explaining this. Seems to be the only solution. Unless of course someone out there knows differently.