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11-08-2006, 05:36 AM #1WHT Addict
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- Aug 2003
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Experiences with server monitoring (not management) companies
I'd be interested to hear of experiences with server monitoring companies such as Touch Support's guaranteeduptime.com, which provides a response to server outages, etc.
I'm not talking about server management companies which also provide monitoring but rather those services which provide monitoring and reaction services only. We use Alertra currently but are looking for a service which provides a pro-active response.
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11-08-2006, 11:51 AM #2Web Hosting Master
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Are you interested in a company that simply reboots the server or investigates the problem and resolves without rebooting with the last resort being to reboot?
RojWeb Hosting? Been there. Done that.
I am niyogi.
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11-08-2006, 12:06 PM #3Texan at Heart
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- Jul 2003
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- Castle Pines, CO
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We still use HyperSping and have been using them since they started. We are very pleased with their services and support
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11-08-2006, 02:25 PM #4Web Hosting Master
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- Jun 2005
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http://websitepulse.com
Very happy, it is very accurate.ReflexNetworks means Happy Clients!
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11-09-2006, 10:25 PM #5Web Hosting Master
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andren:
They'll go in and reboot your server if it is down or just report it?
RojWeb Hosting? Been there. Done that.
I am niyogi.
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11-09-2006, 11:59 PM #6Keep rockin' in the free world
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I think you're looking for something that doesn't exist. The reason being that there isn't a company that simply reboots a server when its not responding, without providing management with it, is because you can reboot the server till the cows come home but if you don't investigate the reason for the outage in the first place and fix it- it will probably happen over and over and over and over and over... well you get the idea.
The companies listed above are simply uptime monitors only. Some datacenters offer reboots like The Planet when their monitors detect a server being down, a technician in the DC can reboot the machine tho this rarely seems to work.
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11-10-2006, 08:32 PM #7Web Hosting Master
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Originally Posted by niyogi
Yes, there is an add-on service like that.ReflexNetworks means Happy Clients!
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11-11-2006, 02:14 AM #8Newbie
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- Dec 2004
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- 6
For simple monitoring, you have to look at siteuptime.com. I don't know of any company that will offer the "pro-active" support you are looking at though.
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11-11-2006, 03:09 AM #9Web Hosting Evangelist
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- Feb 2006
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Originally Posted by sallyanne
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11-17-2006, 04:33 PM #10WHT Addict
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I use for normal Monitoring the Host-Tracker Service (http://www.host-tracker.com/), its free then the Monitoring-Location are sponsored from severall Providers.
**** Greetings from Switzerland:: Marco ****
*** little Info: I'm from a NonEnglish-Country so hope you understand what I mean ***
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11-26-2006, 02:15 AM #11Junior Guru Wannabe
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- Oct 2006
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- 98
You can use Hyperspin and then as one of your contacts you can put the email address of your DC and then create an email template for it asking the DC to reboot the server. (This is what hyperspin says)
Host In Us Web Hosting Services | www.hostinus.com
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Try us out! We want to earn your business.
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11-30-2006, 03:11 AM #12New Member
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- Nov 2006
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Host Tracker
+1 Host Tracker
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11-30-2006, 04:39 AM #13Web Hosting Master
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- Jan 2006
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Siteuptime.com hasnt falied me yet. I guess I'd have to shut off a server for atleast 30 minutes to find out if it really works though
Kdoubt.net - Gameing discussion, arcade, all around good fun
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09-18-2009, 09:47 PM #14Junior Guru Wannabe
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- Aug 2009
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I've used siteuptime , serviceuptime, and monitorus with success. I started my own now so I am biased but I think EZ Website Monitoring is the best of them all since it does uptime and SEO together
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09-19-2009, 04:31 AM #15WHT Addict
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Just make sure you are not using a "one man crew" companies (and there are lot's of these out in the market). The response time simply cannot be 24/7 with these companies.