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  1. #1

    Thumbs up Full Review of DownTownHost.com - 3 Months

    I haven't posted on this site for about 3 months but I have been checking it regularly, and without it I would have never found my current host.
    My site is http://mapmonkeys.com and we host about 400 videos so far and about 800 members, we are getting 20-30 new members a day and I'm adding new features every week.

    Reliability 9.5/10
    Fantastic. I haven't seen any downtime so far, and neither have my members, except for one short period of time when they were upgrading their servers hardware, but that was less than an hour in the middle of the night.

    Customer Service 10/10

    They had several different ways of contacting them, all of them were incredibly quick and speedy. First one was through a support ticket, I've only used this method once and received a response in about 20 minutes. Second method is through the live chat on the site. I've used this one about half of the time and they are always online. And my favorite method was personally talking with the owner over Windows Live Messenger. I actually had a problem getting my email to work at first, and I had him Remote Assistance me, and he fixed the problem in a matter of minutes. The last two ways of contacting them gave me a very personal experience and they answered with almost no delay. Most impressive Customer Service I've ever seen.

    Cost 9.8/10

    10 dollars a month for 100 GB of bandwidth with 5 GB of space seemed like one heck of a deal. Yes, they oversell, but most of their users never use even close to 5GB of bandwidth a month and I've been just about maxing my limit with absolutely no problem (We host several hundred videos). Their highest plan has 300 GB of bandwidth with 15 GB of space (I will be upgrading soon!)

    Overall 10/10

    I've been involved with atleast 5 other hosts in the past and this one was by far the best in just about every aspect. I know it's only been 3 months, but it was a flawless 3 months, and I'll be sure to drop by when I hit 6 months, then 9 months and so on.

    Without WHT I wouldn't have run into this host and I just wanted to say thank you for the community!

  2. #2
    Join Date
    Nov 2005
    Location
    Boston
    Posts
    816
    Thank you for your review. I am glad you have found a host that has been good to you. Please be sure to update us at the 6month mark.
    Dimension Servers / Toll-Free: 1-888-750-6942
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  3. #3
    Join Date
    Feb 2006
    Location
    Swellyville
    Posts
    2,340
    Glad to see your happy. There are probably a ton of good reviews for downtownhost I am sure. I am glad to see another one!
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  4. #4
    Join Date
    Nov 2005
    Location
    USA
    Posts
    874
    Great to hear that someone is happy with their host and published. This is the type of clients we all appreciate
    GS RichCopy 360 Enterprise - Voted #1 for data migration and replication in terms of performance and features. Replicate data across between servers in the same network, WAS, or even across the internet

  5. #5
    Join Date
    Jun 2004
    Location
    Canada
    Posts
    2,336
    Great review and great to know another host has satisfied another customer
    Personal Blog: Here | Currently Hosted By: GoDaddy | Twitter: @Quartz87

  6. #6
    Join Date
    Jan 2004
    Location
    New York, NY
    Posts
    1,241
    Quote Originally Posted by pureDesi
    Customer Service 10/10

    They had several different ways of contacting them, all of them were incredibly quick and speedy. First one was through a support ticket, I've only used this method once and received a response in about 20 minutes. Second method is through the live chat on the site. I've used this one about half of the time and they are always online. And my favorite method was personally talking with the owner over Windows Live Messenger. I actually had a problem getting my email to work at first, and I had him Remote Assistance me, and he fixed the problem in a matter of minutes. The last two ways of contacting them gave me a very personal experience and they answered with almost no delay. Most impressive Customer Service I've ever seen.
    It's always wonderful to see a glowing 10 out of 10 review for a company's customer service department. Good job DownTownHost .
    Thanks,

    Brendan Diaz
    Connect: linkedin.com/in/brendandiaz

  7. #7
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    Glad to hear you're happy with DTH.

    Cost 9.8/10
    Now that's a precise mark all right.

  8. #8
    Great review, thank you for sharing with us. Keep up the good work Jedito, and the rest of DTH team

  9. #9
    Awesome review, good work to Jedito and his team!!!

  10. #10
    Join Date
    Apr 2006
    Posts
    492
    Keep us updated with another review in a couple more months.

  11. #11
    Join Date
    Mar 2004
    Location
    Tokyo / Japan
    Posts
    489
    Hello pureDesi,

    next time you contact them, could you hint them that they should put the <body> tag in their top page at least. ;-)

    I thought that was hilarious ;-)

    Apart from that, I am happy if the above host works for you.

    best regards
    __--- Nils Valentin ---
    ☆★☆ Speedtest One: Tokyo / Japan ☆★☆ / Feedback
    ☆★☆ Speedtest Two: Tokyo / Japan ☆★☆ / Feedback

  12. #12
    Join Date
    Apr 2001
    Location
    Paradise
    Posts
    11,868
    Hi!
    Thank you very much for taking the time for review us, I really appreciate it, this kind of things make us want work harder than ever.


    Hello pureDesi,

    next time you contact them, could you hint them that they should put the <body> tag in their top page at least. ;-)
    Hmmm.. do you saw the page source?

    Code:
    <body onLoad="MM_preloadImages('/images/bt_support_on.gif','/images/bt_contact_on.gif','/images/bt_order_on.gif','/images/bt_hosting_on.gif','/images/bt_about_on.gif','/images/bt_demo_on.gif','/images/bt_info_on.gif','/images/bt_order_now_on.gif')">
    Shared Web Hosting - Reseller Hosting - Semi-Dedicated Servers - SolusVM/XEN VPS
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    DowntownHost LLC - In Business since 2001- West/Center/East USA - Netherlands - Singapore

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