Managed has many different definitions and each company has a different one. So the question does not really have an answer. In my opinion though Fully managed should mean that you should never have to login to root to do anything, ie everything is kept uptodate and secure, anything you ask for is installed, all problems are fixed etc etc
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An umbrella term for any type of hosting which takes the responsibility for the maintenance and running of the server /software away from the customer and gives it to the hosting company. It also means the hosting company offers an array of additional or inclusive features, again all managed by the hosting company or the customer via a simple interface
But frankly speaking, I would also like to know it from those who provide it. And if there is " a higher level of managed services", are there lower levels?
A fully managed server means it's managed by someone who is responsible it to work always good (no downtime, spam, etc.). An unmanaged server means you're responsible your server to work good and fix all issues yourself.
Basically, everything. Yes, tweak, fix, patch, monitor etc, you name it. In order words, nobody would be assisting you whenever problem arises, you're on your own unless you get an on-call admin to assist you.
What is "everything"? Maybe some specific examples? I am trying to find out the tasks and duties involved.
Everything is just that, everything! From keeping your server secure to keeping your server updated to troubleshooting your own issues. If you're not familliar with running a server, or with your server's OS, then you need a server admin/manager
And if there is " a higher level of managed services", are there lower levels?
Yes, there are varying levels of managed services.
Some offer monitoring, others do not
Some offer security, others do not
Some offer proactive services, others do not
If you're going out for "server management", you want something that's right for you. Contact the management team, ask them questions. Don't try to haggle with them on price, but ask them questions about the service they offer.
In the end, a proper server manager will know what's going on with your server at any time. From monitoring to attacks, they know and will respond to these issues.
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