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  1. #1

    Email - help with either relay, forwarding or hosting

    My company is looking for a solution to their email woes...

    Currently we have a few domains receiving email call it domain1.com domain2.com

    The registrars of the domains (verisign) do not have any sort of control panel, and currently the MX record points to a company that are relaying all mail for each domain to a pop mailbox that comes free with the broadband.

    They are getting annoyed at the amount of emails coming through and want us to take them out of the loop, ie change the MX record to someplace else.

    The mail then gets downloaded from the free pop box by a program called Mercury32 and distributed locally to each mailbox.

    So -
    1. email is sent to [email protected]
    2. MX record points to company which forwards all email @domain1.com to the pop mailbox
    3. Mercury32 downloads mail from pop and distributes locally.

    Now what would be the best solution to take this company out of the loop ?


    Changing the MX record. Who can handle this sort of thing?
    They want to keep Mercury so basically all mail send to (whatever)@domain1.com needs to be forwarded to 1 pop mailbox to be downloaded.

    Any info or help will be much appreciated!

  2. #2
    Join Date
    Mar 2006
    Location
    New York USA
    Posts
    402
    Switch your domain (do a transfer) to someone like www.godaddy.com then go ahead and setup the MX record.

  3. #3
    Did you ask your current web host for help? They should be able to iniciate the tranfer for you. Then you easily confirm the transfer by clicking a link in your email.

  4. #4
    Join Date
    May 2001
    Location
    HK
    Posts
    3,076

    Smile

    Quote Originally Posted by gamma911
    So -
    1. email is sent to [email protected]
    2. MX record points to company which forwards all email @domain1.com to the pop mailbox
    3. Mercury32 downloads mail from pop and distributes locally.

    Now what would be the best solution to take this company out of the loop ?


    Changing the MX record. Who can handle this sort of thing?
    They want to keep Mercury so basically all mail send to (whatever)@domain1.com needs to be forwarded to 1 pop mailbox to be downloaded.

    Any info or help will be much appreciated!
    If I understand correctly, you need a catch-all email address like @domain1.com and drop your mail into a mailbox and then have the program "Mercury32" to download all the email from that mailbox and then sends them locally to individual person?

    >> Now what would be the best solution to take this company out of the loop ?
    You would need a host support catch-all email address.

    >> Changing the MX record. Who can handle this sort of thing?
    The place where you want the DNS to be hosted.

    So if you have a host providing you the catch-all and DNS service, basically you are doing & setting up everything over there.
    Last edited by YUPAPA; 11-06-2006 at 03:57 PM.

  5. #5
    Join Date
    May 2005
    Location
    Chicago, IL USA
    Posts
    1,428
    You should be able to do this through your domain registrar. Your host should be able to do this as well. Have you asked them? What you are looking for is very simple to do indeed. I would start with talking to your host, if that does not go well, then talk to your registrar.
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  6. #6
    Thanks for the replies,

    Currently we are hosting with 1and1 and they are bad, but the domains in question are not registered with them.

    I have asked the registrar if they offer any email forwarding or catch all email addresses.

    Further to my first question, what would you recommend would be the BEST way to handle this mail and possibly recommendations - if we were to leave the pop address? - outsourcing the email hosting entirely?

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