Summary: VariLogiX announced today it has released a major upgrade to its flagship fraud prevention software, fraud call, to Version 3. The upgrade has introduced several major service enhancements and new features.
FOR IMMEDIATE RELEASE
VariLogiX Releases FraudCall Version 3, Service Enhancements
DEARBORN HEIGHTS, Mich. (11/6/06) - VariLogiX (http://www.varilogix.com), a leading provider of point-of-sale e-commerce telephony fraud prevention services, announced today it has released FraudCall Version 3, the most significant upgrade to the flagship product since it was initially released in 2004.
The new version, which has been in development for over a year, offers an array of new features, such as enhanced text-to-speech or speech-to-text functionality and a more attractive pricing structure for businesses of all sizes. FraudCall Version 3 also allows for greater customization of call handling data and the content of placed calls—now configurable within the new VariLogiX Client Control panel, or VCC.
“We have worked tirelessly in the past months to develop an upgrade for FraudCall that not only builds upon the strengths of previous versions, but that also introduces several new technologies that our customers are looking for,” said VariLogiX President James Ryan. “I’m confident this software does just that.”
Detailed Call logs, a Manual Call Center, and Enhanced Automated Whitelists and Blacklists are also included in the upgrade. Live Agent Connect, which allows customers to connect directly to the merchant should they have any issues during verification calls, has also been introduced as a major enhancement. A new Help and Support system has been included in the VariLogiX Control Center to allow for quicker resolution of integration and usage problems.
“The recurring themes throughout Version 3 are flexibility and usability, and I look forward to our customers enjoying the design and structure of the new interface,” said Ryan.
Four new service plans will be introduced in Version 3, allowing users to subscribe to only the features they require.
In addition to merchant and end-user improvements, FraudCall Version 3 also features upgrades for developers, said Eric Coleman, VariLogiX lead developer. The new version features a completely rewritten Application Programming Interface, or API. Additionally, two new Software Developer Kits (SDKs) will be available for PHP 4 and PHP 5 allowing for more rapid integration of FraudCall.
Based in Dearborn Heights, Michigan, VariLogiX (http://www.varilogix.com) is a privately held IVR and anti-fraud solutions provider. With a capacity to place over 8000 calls per hour to over 200 Plus countries, it has quickly become the leading provider of telephony solutions for web hosting companies. VariLogiX partners include SWSoft, ModernBill, WHM AutoPilot, DMG Networks , Algozone, Control Scan and 1panel.
Developed by VariLogiX, FraudCall allows web hosts and other e-commerce companies to place verification calls to customers via an automated telephony system. Available in one of four packages, the system is an economical way to substantially reduce or eliminate fraudulent orders.