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  1. #1
    Join Date
    Apr 2002
    Location
    The West
    Posts
    685

    Host Bulletin Boards

    I was curious how usefull everybody thinks Host moderated bulletin boards are for dealing with support issues and such. What about messaging systems like AIM, MSN and ICQ? Are these sorts of things prone to abuse?

  2. #2
    Join Date
    Nov 2001
    Location
    Glika Nera - Athens - Greece - Europe
    Posts
    2,295
    Forums are very good cause they can help most of your customers thus decreasing direct inquiries. You have to put some effort in them at the beginning though but it pays off after a while.

  3. #3
    Join Date
    Apr 2002
    Location
    The West
    Posts
    685
    Do you allow instant access?

  4. #4
    Join Date
    Nov 2001
    Location
    Glika Nera - Athens - Greece - Europe
    Posts
    2,295
    Originally posted by Rotifer
    Do you allow instant access?
    Yes, after email verification though and clients are being put in with their name and a special title so they distinguish from the rest

  5. #5
    Join Date
    Apr 2002
    Location
    The West
    Posts
    685
    Thanks for the information.

  6. #6
    Umm there are various services that allow for them to speak with you live through your site. I tend to avoid bulletin boards.
    Regards,
    Santiago Yajan Cruz
    -----------------------------------------------
    [://Insert ancient Chinese saying here ...]

  7. #7
    Join Date
    Apr 2002
    Location
    The West
    Posts
    685
    Why do you avoid BBs and what services do you prefer?

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