11-04-2006, 11:27 PM
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Retired Moderator
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Join Date: Apr 2004
Location: Venezuela
Posts: 253
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What is your favorite response from your server management company?
Hi guys,
This topic maybe ironic, but since I am not saying any names I think I am not hurting anybody.
Sometimes I feel a little frustrated with some answers from some servers management companies or support companies.
So, maybe this is a good way to do some therapy and relax!
Here it's my first one:
Quote:
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I will look into this and update you shortly.
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.....
Of course hours later... no response…
I am the only one?
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Noooooooooooooooooooooooooooo, don't touch this!
WebHostingTalk.com
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11-05-2006, 12:01 AM
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Community Liaison
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Join Date: Jun 2004
Location: Canada
Posts: 2,303
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You're not a customer of ours, there are no records, please stop requesting assistance. (Two e-mails prior, I had sent in my Customer I.D.)
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Personal Blog: Here | Currently Hosted By: HawkHost | Twitter: @Quartz87 |
11-05-2006, 02:12 AM
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Junior Guru Wannabe
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Join Date: Aug 2006
Posts: 59
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They usually respond "We are currently consulting this issue with the data centre." after less than a minute of asking for assistance, then they disapear for while(usually 48 hours) and tell me that such issues are not included in my managment plan.
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11-05-2006, 02:44 AM
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Community Guide
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Join Date: Jul 2003
Location: Kuwait
Posts: 5,100
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"We have escalated your issue." -- escalated to what? Ultra-Super-Duper Slow Response?!
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In order to understand recursion, one must first understand recursion.
If you feel like it, you can read my blog
Signal > Noise
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11-05-2006, 03:28 AM
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Retired Moderator
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Join Date: Apr 2004
Location: Venezuela
Posts: 253
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Here is a good one:
After some days the same guy that moved to level 2 fixed the issue 
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Noooooooooooooooooooooooooooo, don't touch this!
WebHostingTalk.com
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11-05-2006, 03:49 AM
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Remote hands for Los Angeles
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Join Date: Feb 2003
Location: Los Angeles, CA
Posts: 2,487
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I really don't know, closing.
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11-05-2006, 09:16 AM
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Newbie
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Join Date: Apr 2005
Posts: 9
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"I have no idea why this is occurring."
And 24 hours later, no response!
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11-05-2006, 12:11 PM
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Invented the Internet
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Join Date: Feb 2001
Location: West Michigan, USA
Posts: 9,675
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We don't use server management (that's what we do), but here's one that a client of ours reported their former management company said:
"Server needs an OS reinstall"
Problem? Apache needed to be restarted.
--Tina
__________________
||| 99.999% Uptime SLA!!!
Plenty of space and bandwidth to fit your needs!
www.AEIandYou.com - - (WP Friendly - Premium Reseller Hosting and Cheap Dedicated Servers) 
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11-05-2006, 12:52 PM
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Retired Moderator
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Join Date: Apr 2004
Location: Venezuela
Posts: 253
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Quote:
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Originally Posted by AH-Tina
We don't use server management (that's what we do), but here's one that a client of ours reported their former management company said:
"Server needs an OS reinstall"
Problem? Apache needed to be restarted.
--Tina
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I had one of thouse and te problem was solved by an Apache reinstall...
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Noooooooooooooooooooooooooooo, don't touch this!
WebHostingTalk.com
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11-05-2006, 12:56 PM
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Ex-Hoster
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Join Date: Apr 2005
Location: Istanbul
Posts: 763
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Quote:
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Please let me know if you need any further assistance.
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These are my favorites 
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Business with Turkey? Yes, you found your partner / advisor...
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11-05-2006, 01:05 PM
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Web Hosting Master
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Join Date: Nov 2005
Location: Pakistan
Posts: 612
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Quote:
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Originally Posted by Jeremy
I really don't know, closing.
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this is awsome
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11-05-2006, 01:37 PM
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Retired Moderator
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Join Date: Apr 2004
Location: Venezuela
Posts: 253
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Quote:
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Originally Posted by Jeremy
I really don't know, closing.
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Hope that you don't meet that guy in person never
__________________
Noooooooooooooooooooooooooooo, don't touch this!
WebHostingTalk.com
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11-05-2006, 03:06 PM
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Invented the Internet
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Join Date: Feb 2001
Location: West Michigan, USA
Posts: 9,675
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Quote:
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Originally Posted by tuwebfacil
I had one of thouse and te problem was solved by an Apache reinstall...
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Apache needed to be restarted, so you reinstalled it??? 
--Tina
__________________
||| 99.999% Uptime SLA!!!
Plenty of space and bandwidth to fit your needs!
www.AEIandYou.com - - (WP Friendly - Premium Reseller Hosting and Cheap Dedicated Servers)
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11-05-2006, 03:48 PM
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Retired Moderator
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Join Date: Apr 2004
Location: Venezuela
Posts: 253
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Quote:
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Originally Posted by AH-Tina
Apache needed to be restarted, so you reinstalled it???
--Tina |
No, they told me that I need an OS Reload, and the problem was fixed by an apache reinstall...
__________________
Noooooooooooooooooooooooooooo, don't touch this!
WebHostingTalk.com
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11-05-2006, 10:40 PM
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WHT Addict
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Join Date: Mar 2002
Location: Kelowna, B.C.
Posts: 119
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Quote:
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Originally Posted by AH-Tina
We don't use server management (that's what we do), but here's one that a client of ours reported their former management company said:
"Server needs an OS reinstall"
Problem? Apache needed to be restarted.
--Tina
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