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  1. #1
    Join Date
    Dec 2003
    Location
    Montreal
    Posts
    213

    Question My emails go to Junk mail in Hotmail.. why ?

    Any idea why ?
    Everytime I create a new account on whm and I create a new email address and send mails to a member (let say I open a web forum) all the mails go to Junk folder for Hotmail users..

    Even if I try sending 1 mail to one member through outlook.. It still goes to Junk folder..

    Any idea how to counter this ?

    Thanks
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  2. #2
    Join Date
    Jun 2004
    Location
    San Diego, CA
    Posts
    136
    Go to http://www.completewhois.com/rbl_lookup.htm and enter your server's IP address. It could be that your server's IP or netblock was blacklisted for spam. Hotmail may now be junking mail from your domain because it was coming from known spam IPs.
    Matt Bloom
    AngryHosting - Load balanced/redundant shared hosting solutions

  3. #3
    Join Date
    Dec 2003
    Location
    Montreal
    Posts
    213
    Nope.. Not listed in any !

    Could it be an option I need to change in WHM ?
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  4. #4
    Join Date
    Dec 2003
    Location
    Montreal
    Posts
    213
    U even did a dnsrepot and all the mail section seems to be ok.. so strange..

    http://www.dnsreport.com/tools/dnsre...timontreal.com
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  5. #5
    Join Date
    Aug 2005
    Location
    Seattle, WA
    Posts
    1,167
    According to DNSreports, you have both your nameservers set to the same IP. Thats a huge mistake, and most certainly a reason for junked mail.

  6. #6
    No, it certainly is not a reason for it.

    Your best bet is to ask Hotmail. Hotmail and Yahoo are exceptional at arbitrarily deciding mail is junk when it isn't, especially if the mail is generated from a php script.

  7. #7
    Join Date
    Dec 2003
    Location
    Montreal
    Posts
    213
    well.. I just sent Hotmail an email..

    (Funny thing: when I clicked Submit, there was a message saying that a response should be sent to me within 24 hours.. If no response was received, it said that I should check my Junk mail folder !! lol )

    I will update this post if I ever receive a response from Hotmail !
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