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  1. #1

    I need all your help please!

    Hey there,

    I just got a reseller from vizonhost.com and i dont no how to make accounts or not thing.

    I need to find out i am new to the reseller world i dont no not hting.
    If you can help me i will thank you loads.

    Here is a photo of what i got http://www.visualise.biz/img/2282366screenshot.PNG

    thanks,
    Askin

  2. #2
    Join Date
    Oct 2004
    Location
    Ohio
    Posts
    1,668
    I could be wrong, but that looks more like the client area than your actuall reseller control panel. Have you asked them if they sent out login information for your reseller cp yet?

  3. #3
    Join Date
    Aug 2006
    Location
    Milton Keynes, UK
    Posts
    52
    That is a clientexec screen and shows that your account is pending. At the point they activate and authorise your account I'm sure they will send you instructions on how to access your control panel and create accounts.

  4. #4
    Ok people it is the client panel i will look for other panel

  5. #5
    It says its billing area aswel

  6. #6
    Join Date
    Jun 2006
    Location
    Ahh' UnderPants
    Posts
    1,013
    Log into the whm and create new accounts after creating packages, The screenshot is billing panel packages summary.

  7. #7
    You can login to create accounts via:
    vizonhost.com/whm

    You can login to the individual accounts via:
    theirdomain.com/cpanel
    Eleven2 Web Hosting - World-Wide Hosting, Done Right!

  8. #8
    Check out the Cpanel guides at sites like demodemo.com
    Caro.Net: Support is everything
    Offering High Quality Dedicated Servers.

  9. #9
    Join Date
    Mar 2000
    Location
    San Antonio, Texas
    Posts
    3,690
    Instead of looking for help here or everywhere else, look to your host you got your reseller account from: vizonhost.com
    This is a support issue.
    HostCaters.com - Quality Web Hosting - Under A Gig! - Since 1999

  10. #10
    Join Date
    Mar 2006
    Location
    New York USA
    Posts
    404
    I agree with Martie. Your host should be able to provide you with support on how to use all of these features, and if they are not i may suggest you move to someone else who can actually provide you with support on easy things like this.

  11. #11
    Join Date
    Jan 2004
    Posts
    593
    Usually an account will stay pending for a few days because of a lack of payment. Contact their billing department.
    Check out my new Chrome Extension - Server Admin Tool
    frustratedtech.com - Helpful Server Tech Advice

  12. #12
    Join Date
    Jun 2006
    Location
    United Kingdom
    Posts
    1,776
    Because you cannot set permissions for resellers in Client exec it is set to manually account creation and activation.
    Accounts are usually setup within 6-12hours
    Im Sorry for any confusions, but we can't have resellers with root access.
    -- Adam

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