My vps is down on average 6 times a day. I have to continually reboot manually.
Out of 28 days, I have been down for 4 days. 3 days continually and I even had to phone them from Australia only to be put on hold. They finally responded to a ticket after 3 days down when I told them I was moving and wanted a refund.
Their answer... Oh, your VPS is running fine. Do you have any other problems we can help you with.
I REPEAT - DON'T. And yes, I have kept everyone of my support tickets. The trouble is, I don't have a day to waste on putting them up on WHT.
Would be nice if Surfspeedy was represented here. One might get some answers to their disastrous service and hopeless VPS accounts.