My database has been offline for most of the day causing my sites to be inaccessible (first got user login errors then sql server doesnt exist errors). They only have support via email and they have not responded to any of my emails. I tried their phone number in the whois but it doesnt seem to be an operating number.

Does anyone else host with them or have an alternate means of contacting them so I can get this issue resolved? Ive been with them for 2 years now and this is a first for both the downtime and complete lack of support response.