I've got some problems with my shared hosting account over @ hostigzoom.com. When I signed up for them, a few months ago, they were OK. Everything was working. I could send newsletters without any problem but for some time now everything works like SH*T. I've got 1000+ subscribers and I can't even send e-mails in batches of 100. My scripts are getting killed. PHPList is getting killed and even trying to send 200 emails, 100/cycle, from Joomla/Letterman doesn't work. The script gets killed.
I really think this situation sucks because I signed up for 2 years and in the first few months everything worked great... so no chance for a refund now
Is anyone else having similar problems? Or is it just me?
Their tech support isn't exactly helping...
It's not about register globals or anything similar. Just that e-mail sending takes A HUGE AMMOUNT OF TIME. I've runned the script manually, from CLI, 11 minutes ago to send 100 e-mails and its still running... Oh, and yes, the scripts worked before. They were blazing fast!
And I'm getting bored of waiting...
Script finally finished:
batch limit reached: 100 (100)
Script stage: 5
100 messages sent in 788.74 seconds (456 msgs/hr)
6 emails failed (will retry later)
Finished this run
Like some mails you get from HostingZoom or from script that says mails cant be sent...
Anyway, its hard to imagine without having access to admin/root. But its obvious that they or other shared companies limit customer's resource allowence upto their plan.. A gold plan will be better than basic plan as resource allowence I mean.
Hope to see it works,
There is nothing else to do in our end
Sorry but its usual..
Limitting the customer on shared accounts a "must" for a shared company..
Then we would host our biggest web sites on a simple shared account -not on dedicated servers- which is bough from X-company from $3-4/mo. And they would start suffering from high loads, attackings etc..
So, wherever you go as a shared customer, you will see limitation.. Try another solutions like VPS or Dedicated.
Dedicated is 100% dedicated to you and limitations are only with your hardware..
VPS is not 100% dedicated to you but better than a shared account.
And no one tells the limitation while sign-up They are all located at TOS or AUP links etc...
My suggestion would be to bring this issue to Hosting Zoom and ask them why it is taking so much time to send the batch of emails. From what I read here - you haven't addressed that with them - just asked what their limits are.
This board doesn't work for HZ and therefore can not give you any better of an answer than HZ.
From my experience - they are more than willing to work with you on this.
Another thing -try setting up a cron to send these emails out after peek times - say like - 3am or something. Might speed it up then.