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  1. #1
    Join Date
    Apr 2005
    Location
    Tinterweb
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    556

    Question [cPanel smartcheck] Possible Hard Drive Failure Soon

    I keep receiving the following messages (email):

    S.M.A.R.T Errors on /dev/hda
    From Command: /usr/sbin/smartctl -q errorsonly -H -l selftest -l error /dev/hda
    Warning: ATA error count 44 inconsistent with error log pointer 5

    ATA Error Count: 44 (device log contains only the most recent five errors) Error 44 occurred at disk power-on lifetime: 6264 hours (261 days + 0 hours) Error 43 occurred at disk power-on lifetime: 6253 hours (260 days + 13 hours) Error 42 occurred at disk power-on lifetime: 6253 hours (260 days + 13 hours) Error 41 occurred at disk power-on lifetime: 6253 hours (260 days + 13 hours) Error 40 occurred at disk power-on lifetime: 6253 hours (260 days + 13 hours)
    ----END /dev/hda--


    The HD is a maxtor 80gb, so I used maxtors hd checking tool and the hd passed.

    So are the messages an os problem?

    cPanel/WHM
    CentOS 4.4

    Thanks

  2. #2
    Join Date
    Jun 2003
    Location
    UK
    Posts
    6,616
    I trust Maxtor disks about as far as I can throw them. I would suggest to be safe that you ask the datacenter to replace the disk with a Western Digital RAID Edition disk and then copy the information over. Even better would be to setup RAID-1. The disk might only be 8 months old or thereabouts but it could just die very quickly
    Russ Foster - Industry Curmudgeon
    Freelance Sysadmin for Hire - email vaserv@gmail.com

  3. #3
    agree with a2b2, Maxtor has been giving faulty drives for most of the servers we have used after a year in production. You should change it as soon as you can..
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  4. #4
    Join Date
    Jun 2003
    Location
    UK
    Posts
    6,616
    A few years back we did a block of 10 servers when starting out which had some 40GB Maxtors in, real budget end machines. Anyway with 6 months I ended up replacing every single disk as they all died with Segates, and most of those are still going today.. I might of got a bad batch but I'm just avoiding them now
    Russ Foster - Industry Curmudgeon
    Freelance Sysadmin for Hire - email vaserv@gmail.com

  5. #5
    Join Date
    Jul 2003
    Location
    Goleta, CA
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    5,566
    You didn't get a bad batch. Maxtor drives simply cannot handle heat especially the poor cooling involved in a server environment.
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  6. #6
    Join Date
    Apr 2005
    Location
    Tinterweb
    Posts
    556
    Maxtors seem fine in pc's, all my pc's have maxtor drives. Thats why I decided to go for a maxtor in my server, but they dont seem to like being on 24x7!!

  7. #7
    Join Date
    Feb 2003
    Location
    Panorama City, CA
    Posts
    2,581
    There IDEs are bad, the SATAs are nice.

    I would move off the drive asap.. Tell your provider the drive is going back, ask them to clone it to a new drive, ask them to leave the old drive in the server so you can mount it if any problems.
    Last edited by Jeremy; 10-29-2006 at 01:41 PM.
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