* NEW SERVER ORDERS ONLY *
*Dual Core Performance @ unbelievable prices**
*Bundled Packages - Free CPANEL and WINDOWS DEALS!!!
* LIMITED TIME QTYís & SPECIALS *
* Credit Cards and PayPal Accepted *
* RESELLER DISCOUNTS DO APPLY Unless Otherwise Stated*
* Expiration Date for all packages: 11/15/2006*
Q: Can I change the OS or other OS options on a "Rapid Deploy!" host.
A: NO. All hosts are pre-loaded with a configuration that many users find to work great for all types of hosting platforms. ANY changes to the OS will change the order to a 'Custom Order' and have a 72 hour turn around time.
Q: Can you install a control panel on a rapid deploy host.
A: Yes. Depending on the OS support for the control panel. This will delay the deployment time a few hours to allow for installation of the control panel software and licensing.
Q: Where are your Data Centers?
A: We have 12,000 SQFT of cages at Savvis IDC in Fort Worth Texas with multiple gigabit uplinks to their international backbone.
Our second facility includes 21,000 SQFT of cages at Databank in downtown Dallas Texas with a blended, currently 5 carrier mix. (Level3, Savvis, Sprint, Time Warner, Broadwing). We provide all our own hardware, staff and support personnel. We simply sublet the space from the major datacenters and do everything else on our own.
Q: What is the average turn around on *custom orders* placed.
A: 24-72 business hours depending on the configuration. We offer no guarantee on the setup time and try to always meet or beat the 24-72 hour timeline
Q: What is the average turn around on *Rapid Deploy!* placed.
A: 1-6 business hours depending on the confirmation of payment details.
Q: Do you have a address we can 'PING' to test.
A: Yes you can ping 'speedtest.layeredtech.com ' (Savvis DC)
A: Yes you can ping 'speedtest.dlt2.layeredtech.com ' (Databank DC)
Q: Which forms of payment do you accept.
A: We currently accept all major credit cards and PayPal. Contact us for more details.
Q: Can I have my server installed at DataBank or Savvis DC?
A: All hosts are deployed out of our DataBank DC by default and can be deployed at Savvis per request. Contact sales for more details.
Do you allow IRC / IRCD or P2P applications on the network? No please read our AUP / TOS for more details. All IRC is strictly forbidden on our network. Any host found running either a IRC client or server will face suspension of services and possible cancellation of service. Please do not run IRC on any of the Layered Technologies networks.
Hey LT, I need you to contact me immediatly about an issue with your servers. I have tried to contact you all and the response has been slow. Thank you
We can not provide support via these forums. Please open a ticket via our helpdesk and if you feel the ticket is not getting the attention it requires ask that it be escalated to a manager to review. The issue I do see on the host may need action on the part of your reseller to resolve the matter.
Last edited by Cirrostratus; 10-31-2006 at 04:01 PM.