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  1. #1

    i need recommedations

    i've found this site an invaluable resource when it comes to comparing hosting, but i'm in need of some help -- i'm not sure what exactly i need.

    i work for a small web design/video production company in chicago. currently, we use site5 as our hosting, but we've been running into some snags -- their email support is lacking (8 months ago it would take them 5 mins or less to answer a support question, now it takes hours), and we've experienced more downtime than we want. other than that, i absolutely love site5. their custom control panel is awesome, it's very easy to use. however, i think we're outgrowing a shared hosting solution.

    we currently host about 20 domains, most of which are powered by php-based websites. we've got a few sites with e-com/shopping carts using mysql databases, etc. and we'll probably have more in the future. we serve a lot of multimedia/video/flash files on several domains too. we use about 30-50gb of bandwidth, and we're pushing 20-25gb of disk usage.

    we'd also like to find a host that offers some kind of backup service where we have the ability to restore. my boss got really paranoid about this here in the last few weeks. he wants the ability to be able to restore files if they get corrupted or even if we accidentally delete a folder or something. i'm not sure how many hosts can offer this, but it's on the wish list.

    before we were with site5, we had a dedicated server from hostway, and i could not stand their control panel. i had to call them up for any change, plus, they charged us a monthly fee to host extra domains on top of the dedicated server fee. at the time, we only hosted about 5 other domains, so i switched us to shared hosting, but now i think we've outgrown it.

    we're looking to spend <$200/mo.

    knowing that, what should we upgrade to: shared cluster serving (like mosso or media temple), VPS, dedicated?

    media temple i don't think would suit our needs because their (gs) accounts do really do reselling very well. i've also looked into mosso, and i'm not a fan of their control panel and the features they offer (or don't offer) within it -- can't do multiple FTP addys for the same domain, no auto-responders for email, no custom SPF records, no parked domains/domain pointers (that i could see), no file manager, etc.

    would our needs be suited by a dedicated server?

    i just don't want to have to deal with managing a box, i know very little about linux, so i don't want to have to worry about commands and setting stuff up. i'd like the ability to set up a new domain, set up some space for it and be done (like site5's multi-admin control panel).

    sorry for the lengthy post, i just want this hosting move to be the last (at least for a long time).

  2. #2
    oops, i noticed a typo: the (gs) accounts by media temple don't do reselling very well.

  3. #3
    In my experience, most of the dedicated servers do not come with Admin Support. However, I am sure there are companies out there that can offer you the service and support.

    Search, check out, I know they are a good company and very fairly priced.


  4. #4
    also, I have heard good things about

  5. #5
    after searching these forums for info about mosso, i found info about rackspace is mosso's backer, and how good this is for mosso. i'll definitely look into rackspace.

  6. #6
    also, i'd like to get into doing some .net applications and i realize i need windows hosting for that. but are there windows servers that do php/mysql too?

  7. #7
    okay, so i thought my budget was higher than it was... the boss informed me he'd like to spend around $50/mo. are there even dedicated servers offered for this much? or am i left with a VPS as my only option?

  8. #8
    Join Date
    Jun 2005
    I would recommend you convince your boss for some more funds for these projects. With what you are showing right now, I would completely recommend a dedicated server, and then you are talking about getting into a .net enviroment in the future. Windows hosting is always more expensive than Linux.

  9. #9
    yeah, i think i've talked him into it. just gotta find the best service/product for our needs for the best price.

    so anybody got any recommendations for good, yet cheap, dedicated server offerings? i've been looking at rackspace, but they don't list any prices. i've looked at's offerings as well, and they seem alright.

    now with regards to control panels, i'm pretty pretty familiar with whm/cpanel, so i kinda know the capabilities of it. i was playing around within a plesk demo, and i didn't see an option to create multiple ftp users with limited access (one of my concerns). am i just missing it?

  10. #10
    Join Date
    Jun 2005
    Are you still also looking for a Windows solution on the side? I would look for a company close to you that can get you "blanket" coverage, and you only have to deal with one account rep for everything.

    (I used "blanket" term, because I just did it with my insurance, and saved a bunch of money)

  11. #11
    A windows host will also do php/mysql/perl. site backups/restores shouldnt be an issue. some control panels have that feature built-in.

    WHMCS Security Plus+ : Addon module with additional security features for WHMCS billing system.

  12. #12
    windows hosting would be nice, but not a requirement.

    i've noticed plesk can do backups on a timed basis (daily/weekly/etc). can cpanel do this as well?

  13. #13
    Join Date
    Mar 2004
    Tokyo / Japan
    Hello k_os66,

    You can get a box for ca. 100-200$. As you said you dont want to touch the box, you should go for a managed server.

    I would recommend going for a dedicated box with either Linux/FreeBSD and Raid 1 *software or hardware and f.e. Directadmin as Controlpanel *Lifetimelicense. 300$ .

    Some providers will even offer Directadmin for a small monthly fee or free.

    That is the most cost conscious setup that should serve you well.
    As hardware recommendations I would say PIV 3GHz and 2GB Memory 2x 160GB HDD (80GB will probably also be o.k)

    Is there any certain town where you would like the box to be ? (L.A, New York, Chicago etc.)

    Best regards
    __--- Nils Valentin ---
    ☆★☆ Speedtest One: Tokyo / Japan ☆★☆ / Feedback
    ☆★☆ Speedtest Two: Tokyo / Japan ☆★☆ / Feedback

  14. #14
    Join Date
    Jun 2005
    Quote Originally Posted by k_os66
    i've noticed plesk can do backups on a timed basis (daily/weekly/etc). can cpanel do this as well?
    Yes, They do monthly, weekly, daily. cPanel is a really solid solution, regardless what the haters say.

  15. #15
    we're based out of chicago, so something close would be good, but not required.

    what exactly is the difference between managed and unmanaged? what will the hosting company do with a managed vs unmanaged?

  16. #16
    Try KnownHost. I use them for a simple reseller account and they are excellent.

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