A friend of mine and i signed up Vistapages service more than 30 hours ago , within mins we received the access info to the Cpanel but unfortunately we werent able to access to the system as the account wasnt activated as per support info. We were then asked to email the billing department about the problem which we did . Now almost 36 hours passed we still cannot access to the control panel and this is rather dissapointing.
We 're hoping that someone here will be able to advise us on this matter .
Personally , i have gone through different hosts and it doesnt take that long to activate a web hosting account.
3rd day and the acc is still not activated , guess we will have to phone them or post a message an inquiry on the forum , thanks Ali
Maybe its been tagged as a fraud risk or something. That would delay it but I think you should have heard something by now. You could also call your cc issuing bank and see if the transaction has posted.
My partner & i have decided to have a refund, perhaps we should be more patient even after 3 days of waiting but we were little concerned after doing some research on the web. I guess we will try somewhere else with Paypal next time.. No big issue here as long as we are refunded .
I had one of our guys look into this and it looks to be resolved. Our billing team is closed on the weekends, and sometimes delays can occur due to this. We're working on making this 24/7. We have requested some information from you so that we can proceed to crediting you back for 2 free months of service for your troubles.
It was regarding verification due to the order coming from a region of high fraud.