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PSM works great for me, especially the price.
I had a little problem late sunday night, nothing big, site wasn't even up yet so I din't care that it wasn't working, and didn't expect or care for it to be fixed until morning, I got an email about an hour later and it was fixed.
I would recommend Seeks Admin. I've used them for two dedicated servers now and I've only good things to say about them. Since I really don't know anything about servers, they've helped me a lot. They set up my servers, secured and optimized them, moved my sites to the new server, etc. And I talk to them on MSN and they are always very friendly and they really know their thing. You should definitely check them out.
I second the recommendation of Seeks Admin. I have been with them for a very short period of time and had TONS of pre-sales questions. Tris and Steven were so courteous, patient and very knowledgeable. Their turn-around time on response is very fast as well. They also take the time to explain to you what they did if you don't understand it very well.
Take a look at got-management.com or servaxnet.com. Both great admin companies.
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