Need some advice please on a new server, what should I do?
Need some advice please on a new server, what should I do?
Reason for this question is I am not too sure what should be setup on a unmanaged server and what should be already setup ready to go.
I can't get through to tech support for some of my questions;
----- Transcript of session follows -----
... while talking to hostcentrex.com.:
<<< 451 Temporary local problem - please try later
<[email protected]>... Deferred: 451 Temporary local problem - please try later
<<< 503 valid RCPT command must precede DATA
Warning: message still undelivered after 4 hours
Will keep trying until message is 5 days old
Anyhow I feel that I should continue giving with this one and give it a good go so my questions are;
1) Is there a Company who can perform some tasks (for a fee) to setup;
The following have not been installed;
Apache Webserver / FTP server / DNS / PHP / Mail / MySQL
Aww my head hurts cause I am on other unmanaged server where these simple things are already installed..
Good thing I can say is that I learnt about the command yum today...
Hosthead Guys, I miss you guys and I think I know what I will do this week!
Thanks, and am open to any kicks in the gutt right now guys so fire away!
No offence meant, but if you are not familar enough with Linux to install these things then you really need to be on a managed server or pay someone to manage your unmanaged server for you.
As to what to expect on a new unmanaged server:
* If part of what is being paid for is a control panel then I would expect that it and all the supporting tools woul be installed ready to be configured.
* If you are not buying a control panel with the server, then chances are you will get just a base install of the OS, containing the essentials needed to install the rest (i.e. SSHd, package managerment such as Yum, and so on) but very little else.
I'm sure you'll find it easy to find someone who would just do the installs for you for a fee, but I would recommend instead that you either move to a managed server or hire (i.e. pay the relevant monthly fees) a server mamagement company until you are more familiar with things.
Also, setting up a small server at home is a much safer way to learn than jumping in at the deep end with a dedicated server, especiall now VMWare Server is free so you don't actually need to have a 2nd real PC to install on or much about dual-booting.
ps. if you have not been able to get an email to support for more than 24 hours I would start to be concerned. Is there a phone number you can try contact them on?
Here's a tip you should take to heart, regardless of whether Managed or unManaged and regardless of what time of day or day or day of the week, if you cannot pick up the phone and speak to Tech Support at your DC, then it's time to change. Toll free number is optional but the ability to speak with a Tech is not.
There are going to be times when you'll want to speak with someone as Techs are 'hands on' whilst you are probably many miles away. Support by eMail is OK but when eMail cannot get through (4 hrs. is nuts!) then it's also time to change.
As to your question on who installs what, a lot can be determined by the Control Panel you will be using/providing. And no matter what Control Panel is used, a good DC will install it free of charge for you. Then you take it from there, installing what you still need or want and securing your Server. And, by the way, securing your Server should be done immediately by yourself or someone you hire. Expecting a DC to do something like that, especially on an unManaged Server, is asking a bit much.
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Hi, It did say webmin and i can log into that (found out the correct port not so long ago) The welcome email didn't show me this. The webmin rpm file was inside the root folder.
I have been trying to install these programs using yum command. And so most of them have been installed, though still thinking I might need to hire someone to harden this server.
Redhat is the version of unix and it only cost 65 per month so I think I can stick it out to try to work with it. Though over the next couple of days i will be getting a server elsewhere.
I think i will pay a bit extra on the next one from some Company so I can actually use the server cause the other day I restarted the server after i couldnt get the dns to work and it didnt come back up untill yesterday. I kept checking every couple of hours and guessing there is alot of other things that would need to be setup if i was to keep trying go with this one.
I have a dedicated server at Rackmounted 10 months ago.
In the beginning I didnít knew anything about Linux and of course I havenít worked with Webmin.
But with searching and asking I managed to configure my server in a good level.
I think you have to find a datacenter with good support to help you in your first steps.
Also I think its worth to try it by your self even itís harder and needs more time. This way you will learn a lot of things and I think anybody who owns a dedicated server must know how his server is working.
Except you are a businessman wanting other people doing this work for you. In this case itís better to get a managed server. It costs more but you wonít worry about technical issues.
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The services that are installed would really depend on what you want the server to do.... Why install extra stuff that you will not use?
But seriously, If you know very little about how to manage a server or at least get the basic stuff loaded yourself when given a "bare" server, then you would be better off with those packages that have things done for you already.
eg. If you are going to run a web hosting company
Then look for some company that will provide the server, install the OS and also load a control panel for you. ( DirectAdmin, cPanel, Plesk etc etc )
Then engage them for maintanence work.
As for server hardening, you may have to first look at how critical this server is to you before jumping in. Security can be done at the most basic levels of locking out SSH, to costing you tens of thousands with enterprise level firewall hardware....
The fact that those services were not installed by default should tell you a lot about the company you bought from. Good luck in your search!
I don't think that not installing other than base services is a bad mark on the company unless they have promised or implied otherwise. I prefer to take servers with a bare minimum setup that I can build up my way! Though if that have inticated that webmin would be installed then obviously apache should be there...
Not being able to get through to support is the thing that should make a statement about the company...
In our experience, the vast majority of clients who want an unmanaged server without a control panel are experienced administrators who will want to customize most of the software they install on the box. For that reason, we nearly always deliver those servers with only a base OS install unless otherwise requested.
We do occasionally see orders come in like that from people who are just trying to get by spending as little cash as possible, but it becomes apparent very quickly to them and to us that there is a large disparity between what the client ordered and what their requirements really are. We will nearly always end up adding some type of control panel for them, and also adding at least basic managed services for them.
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