We've been dealing with Ryan of Wiresix.com for over a year now and he's never let us down. I think we have around 2 dozen servers with him now and we are now adding at least a couple new servers a week.
What prompted me to write this review is that we had a server crash at another datacenter and those guys have proven to be unhelpful in the past. Ryan literally postponed dinner with his family to get us a server online and ready, knowing that we were in a crisis situation. I know he has several people working for him and many, many clients bigger than us, at this point, but he still makes us feel like we're the most important.
Uptime has been fantastic, customer service has been consistently great and pricing is very competitive (don't look at his website though - its not up to date. Email them for your needs and they'll get a custom quote to you). They get bonus points for free remote reboot ports (boo DedicatedNow!).
Also, our admin hates everyone...he'd rather stab himself in the eye than deal with typical datacenter techs. Our admin actually doesn't mind working with Ryan and company - because Ryan actually knows more than the average IT/IS guy and is also willing to do things OUR way (we have unique/custom DNS and server configs and Ryan handles them flawlessly).
Keep up the good work Wiresix...I don't want to ever have to move my customers again!
||| 99.999% Uptime SLA!!!
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