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10-09-2006, 02:34 PM #1Newbie
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Host Gator Reseller Account Problem
I have beenn using Host Gator for a while and I really like the 24/7 support. Thats probably the reason I decided to use their service. I started off with one of their entry level plans a year ago or so and I just recently upgraded to a reseller plan.
I upgraded to the reseller plan because I have 6 domain names (i only really use 3) that I want to host, but I want each one of them to have a seprate cpanel account. I thought that I would be able to setup each one of these accounts with unlimited bandwidth and space within my alloted reseller amount, but I found out that I could not. I had to divide up my space for each domain.
I see why Host Gator would prevent reseller accounts from "overselling", but its still something to consider if you are purchasing a reseller account from them... especially if your only using it for yourself a maybe a friend or two.
Anyway... with that, can anybody suggest a reseller account that allows me to "oversell" space to myself? I need a Linux based server, around 5gb of space, and around 50gb of bandwidth and Cpanel/WHM.
Thanks!
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10-09-2006, 03:03 PM #2Web Hosting Master
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I dont see why a web host would not allow overselling on reseller accounts... The host should want their resellers to get a lot of customers. If their resellers get more customers, the reseller would most likely want/need more space. If the reseller wants/needs more space, they will most likely get it from the host... In the end, everyone is profitable.
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10-09-2006, 03:05 PM #3Web Hosting Guru
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Personally we dont allow our resellers to oversell so that their actions don't affect other clients on the same servers.
I suggest doing a search on Google or here on WHT, am sure you'll find something. Also try the Reseller offers forum
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10-09-2006, 03:11 PM #4Web Hosting Master
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cPanel's Overselling Feature for Resellers allows the resellers to sell more than they are allocated, however combined, all accounts under that reseller can only use a total of what the reseller is allocated... It does not allow the reseller to circumvent his/her account quota and bandwidth.
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10-09-2006, 03:18 PM #5Newbie
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IndigoHosts: If a customer is using 100% of his bandwidth and space, and it is creating a problem for other users on the server, that would be you overselling, not the customer. its the hosts jobs to make sure they arent overselling to their resellers.
I thought I would add some more commentary about host gator:
They have a 30 day return policy. I have been a long time basic customer, and then I upgraded to a reseller account instead of just switching hosts. I have had the reseller account for a week and then I request a refund and they wont give it to me. If i had just canceld my account, and then restarted it, I could have gottena refund. That seems like bad business to me.
How is HostNine.com? They allow "overselling" and seem to have a fairly decent rep.
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10-09-2006, 03:20 PM #6Web Hosting Master
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Take a look aroung WHT, there are a few topics about hostnine
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10-09-2006, 08:11 PM #7Retired Moderator
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Thread moved to Reseller Hosting Forum.
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10-09-2006, 08:51 PM #8Web Hosting Master
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If a reseller oversells to his end-users, how wil that effect other resellers on the server? If the server is configured properly, it shouldn't unless the end-users are using a severe amount of the CPU.
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10-09-2006, 08:56 PM #9Retired Moderator
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A reseller account is always limited by the total space and bandwidth allocated. Imposing the "no overselling" rule simply ensures that the reseller can never use anywhere near the space or bandwidth he has purchased. If a host operates this policy I would consider about half the space offered to be usable and compare them to others on that basis.
signature16 - if you're not reselling for profit perhaps consider a WHM multi-site account. I see dotable has a 4/40 plan and those guys do a great job...Chris
"Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them." - Laurence J. Peter
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10-09-2006, 10:38 PM #10Location = SoapBox
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Personally we dont allow our resellers to oversell so that their actions don't affect other clients on the same servers.
I noticed from the people in this thread, that most/all who piped in with "whats wrong with overselling enabled" - also offer unlimited domains, unlimited mysql, unlimited accounts, etc...
people, something has to give here -
Although the argument can be made that allowing resellers to oversell has no impact on server stability, has no impact on uptime, and since they cant exceed their allocation, all is good - there is a very valid flipside to this argument that is being outright ignored...
In reality, you cannot allow your resellers to dictate your allocation to utilization ratio - IF you must oversell, and IF you must host in an oversold environment, you need to understand that this is a delicate formula (at least if performance and stability are of any concern to you) - and allowing your resellers to dictate this formula is simply a hazard - what amplifies this fact is that most of the people in this thread stating that no dangers exist with overselling enabled are cpanel, single server hosts - if you really want to oversell as a reseller, at least go with a provider that has clustered environments with accounts and services spread across multiple servers....www.cartika.com
www.clusterlogics.com - You simply cannot run a hosting company without this software. Backups, Disaster Recovery, Big Data, Virtualization. 20 years of building software that solves your problems
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10-09-2006, 10:51 PM #11Location = SoapBox
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I see why Host Gator would prevent reseller accounts from "overselling", but its still something to consider if you are purchasing a reseller account from them... especially if your only using it for yourself a maybe a friend or two.
As a consumer, you certainly have the right to shop for what you want and buy what you want, however, starting a thread with "Host Gator Reseller Account Problem" really isnt appropriate.
This is their business model and if it doesnt work for you, that is fine, however, nothing in your post indicates a "problem" - more just a business model - again, if it doesnt work for you, dont buy it - or take your business elsewhere - but, please dont make it out like they are ripping you off or are somehow otherwise not delivering on what you have purchased.
The reality is, their business model is saving you alot of headaches - do you really want to be on a server where every reseller is doing the following:
I thought that I would be able to setup each one of these accounts with unlimited bandwidth and space within my alloted reseller amount, but I found out that I could not. I had to divide up my space for each domain.www.cartika.com
www.clusterlogics.com - You simply cannot run a hosting company without this software. Backups, Disaster Recovery, Big Data, Virtualization. 20 years of building software that solves your problems
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10-10-2006, 12:46 AM #12Newbie
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CartikaHosting:
Well.... it would really nice if HostGator just gave me less to work with instead of making me adjust all my accounts around when one domain ends up with more content. So really its a flaw in the business plan.
Lots of companies choose bad datacenters to save their customers money, and thats part of their business plan. Would it be bad if I complained about down time? I mean, down time is inheriently part of their business plan, just like this "overselling" crap is part of HostGators plan.
Foobic said:
If a host operates this policy I would consider about half the space offered to be usable and compare them to others on that basis.
I was a long time customer, I upgraded and account, found it wasnt what I wanted, and I am no longer eligiable for a refund. Whats the point of that? Bad business.
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10-10-2006, 12:52 AM #13Location = SoapBox
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signature16, I apologize, however what you are saying is simply not correct.
Basically HostGator is deceiving their customers if you can only really use 1/2 the amount of service they give you. I think I will complain about a deceiving advertisement scheme.
I thought that I would be able to setup each one of these accounts with unlimited bandwidth and space within my alloted reseller amount, but I found out that I could not. I had to divide up my space for each domain.
Lots of companies choose bad datacenters to save their customers money, and thats part of their business plan. Would it be bad if I complained about down time? I mean, down time is inheriently part of their business plan, just like this "overselling" crap is part of HostGators plan.
Again, if you don't think hostgators plans are appropriate for you, dont buy them - but, no need to come on a public forum and try to discredit a host for providing exactly what they advertise.
if you want to offer unlimited disk space and bandwidth, find a provider silly enough to offer you that ability - and please, when you are back here in 2-4 months complaining about constant downtime and looking for a new host, please ensure you reference this thread...
Best of luck...Last edited by cartika-andrew; 10-10-2006 at 12:57 AM.
www.cartika.com
www.clusterlogics.com - You simply cannot run a hosting company without this software. Backups, Disaster Recovery, Big Data, Virtualization. 20 years of building software that solves your problems
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10-10-2006, 01:07 AM #14Retired Moderator
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Originally Posted by CartikaHosting
Agreed though, the title is inappropriate - the account was just unsuitable for his requirements.Chris
"Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them." - Laurence J. Peter
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10-10-2006, 02:28 AM #15Web Hosting Master
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I get so sick of this argument.
Really how can you say that not allowing overselling is only allowing you to use half your allocated space and bandwidth? That is just plain silly.
If you buy 2 gig you can use every bit of that 2 gig if you want. Buy an unlimited oversold plan and then try filling it up with 60 gig of data. Bet you run out of space before you get to unlimited.
The only people scamming are the ones that say you can host unlimited domains unlimted mail accounts and have unlimited Mysql with unlimited overselling.
Try starting your own free hotmail type service on one of those accounts.
You really want to be on a server that has no limits to the number of accounts a reseller can make? If being on a server with about 2000 or 3000 other accounts sounds like fun to you then go for it. But don't blast a host for offering stable servers and trying to maintain a stable hosting paltform by using a little common sense in their offerings.
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10-10-2006, 03:29 AM #16Retired Moderator
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Originally Posted by Techark
All of which has very little connection with the quality of the host, what they charge, how much they oversell, unlimited domains, free hotmail services (where did that come from?!) etc. etc.Chris
"Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them." - Laurence J. Peter
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10-10-2006, 08:07 AM #17Junior Guru
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Originally Posted by foobic
However, I would have hoped that I could at least allocate twice what I have purchased so the distribution is easier. I must say though that their decision seems to have worked in their favor. They have a very good reputation here at WHT (and elsewhere). So they must think they're doing the right thing. I've been an HG customer for over a year now and have just gotten a 2nd reseller account last week (I now have 2 Aluminums).
If you're looking for a similar package with Overselling enabled, I'd recommend ResellerZoom. I've also been with them for some time now and am generally happy, too.
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10-10-2006, 06:04 PM #18Junior Guru Wannabe
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I think hosting companies that do not allow "overselling" is a good practice, reduces price inflation on hosting services. My 2 cents
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10-12-2006, 02:45 AM #19Newbie
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I don't really see why everyone is blaming him for requesting unlimited overselling ? He didn't request unlimited "anything" at any point, the only thing that he requested was overselling. I think it is completely normal to be able to oversell the bandith and space, as long as you establish a limit for the databases and CPU usage... etc.
But hey, I will tell you why you people don't like overselling: It's because you are doing overselling with the resellers. And then, if your resellers use the account's bandwith and space close to maximum, then you have to upgrade... That's the problem here. Again: what's the problem if I have 10 customers with 100/1G bw packages on a 500/5G bw reseller account ? If I get past my account limits it will be locked, if i runs like that, why do I have to pay for more ?
And about the thread title, it's as corect as it gets. He has a problem with the way HostGator does business, and he's entitled to to discuss about it.
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10-12-2006, 03:05 AM #20Location = SoapBox
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Umm, the way I read it he(?) was simply trying to share out his allocated space and bandwidth into separate accounts without pre-allocating set amounts. Is that so unreasonable?
But hey, I will tell you why you people don't like overselling: It's because you are doing overselling with the resellers. And then, if your resellers use the account's bandwith and space close to maximum, then you have to upgrade... That's the problem here.
May I ask what a reseller provider upgrades to? add another server? this whole point is absurd - the only thing we care about is server stability, performance and uptime - I could care less if we need an extra 6,8,10 or more servers per 1000 customers... Have you considered that half of us have our servers significantly under utilized to allow resellers to seamlessly grow? I guess you would prefer the good old full partitions, high cpu loads, constant outages, and account moves to different servers hoping beyound hope that things will be better on this server - even though the business model is the exact same - heck, this forum is FULL of this sort of thing - yet somehow, any company smart enough to avoid these pitfalls is somehow doing something wrong?
If I get past my account limits it will be locked, if i runs like that, why do I have to pay for more ?
He has a problem with the way HostGator does business, and he's entitled to to discuss about it.www.cartika.com
www.clusterlogics.com - You simply cannot run a hosting company without this software. Backups, Disaster Recovery, Big Data, Virtualization. 20 years of building software that solves your problems
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10-12-2006, 03:09 AM #21Newbie
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CartikaHosting: Please read my posts before responding. I said I was not going to resell. And if I was I certainly couldnt advertise unlimited bandwidth.
Originally Posted by CartikaHosting
Originally Posted by CartikaHosting
Originally Posted by CartikaHostingOriginally Posted by CartikaHosting
Plus their return policy just sucks. A customer who upgrades instead of changing to another companhy... who finds out the plan doesnt work is not eligible for a refund of their upgrade.
Isnt WebHosting Talk a place for people to "Talk" about "Web Hosts"? If not, then sorry for spamming the forums please delete my account and threads.
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10-12-2006, 03:31 AM #22Retired Moderator
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signature16: Don't worry about it. I think it was because you used the 'u' word in your original post - people see that and the red mist descends - everything else you wrote somehow became invisible
There are good reseller hosts who allow overselling - check out some of the others recommended around here.Chris
"Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them." - Laurence J. Peter