I guess it is my mistake and I would like to share it with you. I was looking for a reseller account and decided to go with (mt). Well I just opend an account with them (ss Professonal) and after I opend it I figured out that everything has to go trough the main account and all the domains I add are actually subdirectories. Also if you would like to have webmail access for the additional domains it gets complicated if not impossible (but I'm nost sure since I just opend the account).
This post is not blaming MediaTemple at all it is my mistake but I would like to share it with other users since I have learned a lot on this forum and I woud like to share my mistakes/knowledge with others as well.
That is not reseller account. What you do is creating "add-on" domains on a shared hosting account. If you need to create inidividual account, look out for reseller plan that indicated WHM/Cpanel as control panel.
you could ask MT to upgrade you to a proper reseller account
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thank you...i didn't pay attention since i emailed them and asked them if they could refund me my money...they never answered that question with yes or not...but toled me they will add some service which will make the management of ftp accounts easier etc. etc. etc.
I really have no right to say anything against the company it was 100% my mistake. And as I said I'm just posting so other ppl. don't make the same mistake with any host not only (mt). Ok when it comes to the "money back" question they could have answered that differently but I guess I would have done the same thing at some point