If you're having specific problems, let me know. I've been with the company for over 5 years, and I think we're stronger now than we've ever been. Our support staff has improved greatly, and we're making strides in sales that you will see in the coming months reflected when the site redesign is done.
Like I said, if you have a specific problem, PM me or email me and I'll do what I can to help you out.
I would bail out of Sagonet, the people that are left at the company are incompetents, and arrogant. Once Matt, and the people that followed him left, it has been going downhill...
Oh no! There was 30 minutes of downtime, clearly these people have issues!
Seriously folks, Sago has been unbelievably great. Out of the three datacenter's I've been with, Sago has outperformed everyone by such a large amount I can't even begin to describe. I'm currently in the process of moving all of my servers over to them.