Bobcares is looking for phone support techs to join our team in Phoenix, Arizona.
We're looking for enthusiastic technical support representatives to
handle a variety of Internet related issues. Most of these issues are
related to webhosting, but basic ISP troubleshooting issues (email
issues, etc.) are also common.
If you have previous technical support experience, or experience with
servers, Linux, webhosting we invite you to apply!
For those with customer service experience, if you have a great
attitude, strong work ethic, and are a quick learner but lack the
technical knowledge, send us your resume. We will train the right
Primary responsibilities include answering phone calls and properly
escalating issues to Tier 2 support. You will also be working with
Indian Engineers to resolve ticket support issues.
Most of all, you must love the Internet! You'll be working with a lot of
Internet related issues and with Internet customers and clients.
A bit about us, Bobcares is an outsourcing technical support company
based in India. We have over 200 engineers working in our India facility
for dedicated 24/7 support. We expanded our operations in the
US to include phone support to compliment our support offerings in
India. We're a small, family oriented company and we're growing!
We're looking for both full time and part time employees, we have
flexible schedules for 3 shifts (morning, evening, night). Please
include your resume, previous experience, professional contacts.